Solutionhealth - Dir, IT Infrastructure Application Services - IT - Full Time Remote

SolutionHealth • Remote - NH, NH

1d • Remote

About The Position

The Director, Infrastructure Application Services provides strategic, operational, and leadership accountability for enterprise infrastructure-aligned application platforms that support clinical, operational, and analytical capabilities across SolutionHealth. The role leads teams responsible for enterprise reporting platforms, system integrations, and Epic technical infrastructure services, ensuring these platforms are reliable, secure, scalable, and aligned with organizational strategy, regulatory requirements, and performance goals.

The portfolio includes reporting and analytics platforms such as Epic Caboodle, Clarity, and Tableau; integration and interoperability services such as Epic Bridges, Rhapsody, and Workday integrations; Epic technical infrastructure services such as Hyperdrive, Kuiper, Citrix, BCA, SPA, and Cogito-related technical components; and infrastructure/backend support for imaging and radiology platforms, including PACS and related clinical imaging systems. The Director is accountable for ensuring these platforms work cohesively, support mission-critical clinical and business workflows, and evolve in response to clinical, regulatory, and digital transformation needs.

Directors in Information Technology are expected to lead with an enterprise perspective, disciplined execution, and a strong service mindset. They translate organizational and clinical strategy into sustainable outcomes through portfolio stewardship, leadership of leaders, and partnership with clinical and business stakeholders. They demonstrate the organization’s mission, values, and standards of behavior; build inclusive, high-performing teams; and balance reliability, agility, and continuous improvement in support of safe, high-quality patient care.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Healthcare, Business, or a related field, or equivalent substantial progressive work experience, certifications, and education.
• At least 10 years of progressive technical experience in enterprise technology, healthcare IT, architecture, infrastructure, clinical systems, application platforms, integration, cybersecurity, cloud, or related advanced technical responsibilities.
• Demonstrated ability to provide advanced technical guidance and architecture recommendations for complex enterprise technology needs.

Responsibilities

• Serve as the highest-level technical escalation point for domain architects, engineers, analysts, application teams, infrastructure teams, and business or operational stakeholders seeking advanced technical guidance.
• Provide expert technical analysis, recommendations, and design guidance for complex enterprise technology needs.
• Apply ITIL, architecture, engineering, security, and service management principles to guide technical decisions, reduce technical debt, and improve reliability, interoperability, and supportability.
• Serve as the technical architecture authority across clinical systems, imaging and diagnostic systems, business applications, and core infrastructure, including compute, storage, network, cloud, identity, and telecom.
• Translate enterprise and clinical technology strategy into actionable architecture patterns and solution designs.
• Support architecture governance processes, including design reviews, standards alignment, technical exception analysis, and solution validation.
• Balance innovation and modernization with operational reliability, maintainability, cybersecurity, regulatory expectations, and enterprise architecture standards.
• Ensure enterprise reporting, integration, Epic technical infrastructure, and imaging platform services operate cohesively and support mission-critical workflows.
• Lead with an enterprise perspective, disciplined execution, and a strong service mindset; steward portfolios and partner with clinical and business stakeholders.

Benefits

• Health coverage
• Dental coverage
• Prescription coverage
• Vision coverage
• Short-term disability coverage
• Long-term disability coverage
• Life insurance coverage
• Competitive pay
• Tuition reimbursement
• 403(b) Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director