Dir - IT Project Management

Kenco • Chattanooga, TN

1d

About The Position

The Director of IT Project Management leads Kenco’s IT Project Management Office (PMO) and portfolio of IT-governed projects. The role establishes standards, governance, resource planning, and reporting to make project delivery predictable and aligned with company priorities. The Director partners across Kenco to align processes, governance, and reporting, leads and develops the IT Project Management team, and personally leads one or two strategic initiatives that improve cross-functional alignment or establish new operating models.

The position provides executive oversight for high-visibility or high-risk IT initiatives, maintains portfolio-level visibility into risks, issues, and dependencies, and intervenes when scope, schedule, budget, quality, or readiness are at risk. It also owns portfolio-level financial management and builds trusted relationships with IT and business leaders, project sponsors, vendors, and delivery teams. Travel is approximately 25% or less; a passport is not required but is recommended. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• 10 or more years of experience managing IT-related projects.
• Experience delivering software integration projects with budgets of more than $1 million.
• 3 or more years of direct people leadership, including coaching, performance management, and talent development.
• Experience leading PMO strategy, governance, portfolio management, and delivery standards.
• Experience with capacity planning, demand forecasting, portfolio prioritization, dependency management, and resource trade-off decisions.
• Experience building executive reporting and KPIs for portfolio performance, resource capacity, financial health, and delivery risk.
• Strong financial and business acumen, including project budgets, forecasts, and business cases.
• Experience with multiple project-management methodologies and portfolio platforms such as Smartsheet, Jira, and ServiceNow.

Nice To Haves

• Logistics experience strongly preferred, ideally in third-party logistics, warehousing, transportation, or customer onboarding.
• PMP certification or equivalent preferred; program, portfolio, PMO, Agile, Lean, or change-management certification is a plus.
• A passport is recommended but not required.

Responsibilities

• Provide strategic direction for the IT PMO team and portfolio of IT-governed projects.
• Establish and improve standard IT project-management practices for intake, prioritization, planning, governance, change control, risk and issue management, documentation, and closure.
• Align processes, tollgates, handoffs, decision rights, and escalation paths across Project Management, Solutions & Design, Operations, Finance, Change Management, Product Management, and IT delivery teams.
• Lead portfolio intake, prioritization, and sequencing based on strategic value, complexity, risk, funding, dependencies, and resource demand.
• Maintain capacity and demand forecasts, anticipate constrained skills and competing priorities, and recommend staffing, sourcing, and sequencing trade-offs.
• Define portfolio KPIs covering portfolio health, delivery predictability, schedule and budget performance, resource capacity, risk, governance compliance, and business outcomes.
• Deliver decision-oriented reporting to IT leadership and stakeholders, identifying material changes, emerging constraints, required decisions, and accountable owners.
• Lead, coach, and develop Project Managers and PMO staff; set expectations and assign projects based on priority, complexity, capability, availability, and development opportunity.
• Personally lead one or two high-impact initiatives where Director involvement improves cross-functional alignment or establishes new operating models.
• Provide governance and executive oversight for high-visibility or high-risk IT initiatives; maintain portfolio visibility into risks, issues, and dependencies; and intervene when scope, schedule, budget, quality, or readiness are at risk.
• Own portfolio-level financial management, including budgeting, forecasting, spend visibility, billing compliance, and escalation of material variances.
• Promote consistent use of approved methodologies, tools, templates, and reporting definitions, and benchmark PMO performance to improve delivery quality and capacity.
• Build trusted relationships with IT and business leaders, project sponsors, vendors, and delivery teams to resolve competing priorities.
• Perform other duties as assigned.

Benefits

• Medical insurance, including HSA, HRA, and FSA accounts
• Supplemental insurance, including critical illness, hospital indemnity, and accidental injury
• Dental insurance
• Vision insurance
• Basic life and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• 401(k)
• Paid time off, approximately 2 weeks, with accrual beginning on Day 1 of employment
• 10 employer-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed