IT Project Management Director

Cigna Healthcare • Newton, MA

4d • $155,900 - $259,900

About The Position

The Nova IT Project Management Director owns intake, prioritization, sequencing, dependency management, delivery flow, and release execution across the Nova Platform team. The Director establishes the delivery system connecting product priorities, architecture decisions, engineering capacity, quality requirements, and release commitments to create transparency and predictability across the Left Arm.

The role manages delivery and project-management professionals and partners with Product and Platform Engineering, Product Management, Architecture, Build Quality, DevSecOps, the Orchestration Hub, and Right Arm teams. It is accountable for delivery governance, integrated planning, risk and issue management, executive reporting, and continuous improvement in throughput, cycle time, and release reliability.

The position leads delivery strategy and operating practices; oversees flow, dependencies, and releases; establishes performance measures and governance; and develops people and stakeholder partnerships. The role also manages delivery resources, vendor support, budgets, and capacity within the function.

The position anticipates an annual salary of $155,900–$259,900, depending on relevant factors including experience and geographic location, and is anticipated to be eligible for an annual bonus and long-term incentive plan. For occasional or permanent work at home, an internet connection through cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload is required.

Requirements

• Bachelor’s degree or equivalent related experience required.
• At least 10 years of progressive technology program, portfolio, project, or delivery-management experience, including significant people-management experience.
• Demonstrated experience leading complex enterprise technology portfolios or transformation programs.
• Proven success establishing scalable governance, integrated plans, performance measures, and executive reporting.
• Experience managing teams, budgets, vendors, capacity, delivery risks, and cross-organizational dependencies.
• Demonstrated expertise in technology program, portfolio, delivery, release, and dependency management.
• Experience operating Agile, Waterfall, and hybrid delivery models across complex engineering environments.
• Strong knowledge of software-development lifecycles, architecture governance, quality gates, DevSecOps, and production-readiness practices.
• Experience establishing delivery metrics, executive scorecards, dashboards, and data-driven improvement routines.
• Strong financial, capacity, vendor, resource, risk, and portfolio-management capabilities.
• Ability to translate technical complexity into clear plans, decisions, and executive communications.
• Exceptional facilitation, negotiation, problem-solving, written communication, and presentation skills.

Nice To Haves

• Advanced degree.
• Relevant program-management certification.
• Experience in healthcare, pharmacy benefit management, regulated technology, or similarly complex environments.

Responsibilities

• Define and operate the delivery model, including intake, prioritization, planning cadence, governance, and escalation pathways.
• Translate product and platform priorities into plans, milestones, release commitments, capacity needs, and accountable ownership.
• Establish consistent delivery practices across engineering teams while allowing fit-for-purpose workstream execution.
• Align delivery plans with architecture, quality, security, infrastructure, data, and operational-readiness requirements.
• Connect Left Arm plans to the integrated Nova roadmap and cross-arm milestones.
• Own sequencing, dependency management, milestone tracking, and release coordination across the software factory.
• Identify bottlenecks, conflicting priorities, capacity constraints, and cross-team risks before they affect committed outcomes.
• Coordinate release scope, readiness activities, decision points, and communications across engineering and partner teams.
• Partner with the Orchestration Hub and Right Arm planning leaders on cross-organizational dates and dependencies.
• Create escalation and recovery plans when delivery performance falls outside agreed tolerances.
• Establish metrics and scorecards for predictability, throughput, cycle time, work in progress, dependency health, quality, risk, and release reliability.
• Provide Nova leadership with concise, decision-ready reporting on outcomes, tradeoffs, risks, and required actions.
• Maintain disciplined risk, issue, assumption, dependency, and decision management across the portfolio.
• Use delivery data to identify systemic constraints and drive continuous improvement across teams and processes.
• Ensure commitments, changes, decisions, and readiness evidence are documented and transparent.
• Lead and develop project, program, release, and delivery-management professionals.
• Build partnerships across Product, Engineering, Architecture, Quality, Security, Infrastructure, Data, Finance, and business teams.
• Facilitate resolution of cross-functional conflicts and maintain focus on enterprise outcomes.
• Manage delivery resources, vendor support, budgets, and capacity within the function.
• Promote an accountable, fact-based, collaborative culture that enables rapid escalation and resolution.

Benefits

• Annual bonus eligibility and long-term incentive plan eligibility.
• Medical insurance.
• Vision insurance.
• Dental insurance.
• Well-being and behavioral health programs.
• 401(k).
• Company-paid life insurance.
• Tuition reimbursement.
• Minimum of 18 days of paid time off per year.
• Paid holidays.
• Leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Director