IT Project Management - Manager

State of Washington•Thurston County – Olympia, WA
•Hybrid

About The Position

The ADSS Manager leads assigned functional teams responsible for preparing, building, stabilizing, deploying, and operating mission-critical software solutions that support effective and efficient business operations. The role guides planning, development, and support of solutions in partnership with agency business teams and management, overseeing both in-house and vendor-developed systems used by divisions and across the agency. The manager builds customer and partner relationships, manages stakeholder communications and issues for large multi-agency projects, and advises agency leaders on application development, requirements gathering, IT operations, and projects. The role also develops feasibility studies, concept briefings, and investment plans; assists with operational and technology planning, business continuity and disaster recovery, and application development operations; and coordinates with business support groups on budgets, contracts, and equipment. This is not a full-time telework position. Candidates must be willing and able to work in the office and commute. A hybrid schedule may be available after successful completion of training and/or the probationary period. Applicants must have work authorization that does not require employer sponsorship.

Requirements

  • Bachelor's degree or higher in Information Technology or a closely related field from an accredited institution.
  • Four years of senior-level experience as an IT professional in an enterprise organization supporting 24x7 critical systems; the posting notes this is normally attained through 10–12 years of experience.
  • Four years of supervisory and/or management experience involving hiring, evaluating, and disciplining employees.
  • Competency in Microsoft Office (Word, PowerPoint, and Excel), Microsoft Visio, and Microsoft Project.
  • Must be able and willing to work in the office and commute.
  • Must possess work authorization that does not require employer sponsorship.

Responsibilities

  • Manage assigned functional teams that prepare, build, stabilize, deploy, and operate in-house and vendor-developed solutions.
  • Drive business value through customer and partner relationships.
  • Manage stakeholder communications and track stakeholder issues and interests for large multi-agency projects.
  • Advise assistant chiefs, division commanders, and section managers on application development practices, requirements gathering, IT operations, and projects.
  • Design reliable, compliant, and cost-effective services.
  • Develop feasibility studies, concept briefings, and investment plans in accordance with WaTech and agency policies.
  • Assist division commanders in developing operational plans and division technology plans.
  • Assist with planning business continuity and disaster recovery for vital applications and related systems.
  • Develop and implement methods to manage application development operations, support, and new service requests.
  • Act as a liaison between business program managers and executive staff to develop, operate, and implement project technology initiatives.
  • Coordinate with Budget and Fiscal Services on budget plans and tracking, the Contracts Office on contract formation and policy compliance, and Property Management on equipment for operations and projects.

Benefits

  • Flexible schedules and telework options for most positions, subject to the stated limitation that this role is not full-time telework.
  • Infants at Work Program supporting infant-parent bonding and breastfeeding.
  • Continuous growth and development opportunities.
  • Opportunities to serve the community through meaningful work.
  • Employment opportunities recognizing military veterans and/or military spouses per Governor Executive Order 19-01.
  • Qualification for the Public Loan Forgiveness Program.
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