Director, Field Medical Account Lead (PA & WV)

GSK•Philadelphia, PA

19d•Onsite

About The Position

The Director, Field Medical Account Lead (FMAL) serves as the accountable medical lead for population-based decision makers (PBDMs) in priority accounts. The role is accountable for GSK’s key portfolio products and pipeline and collaborates closely with Account Management teams to provide customers with timely, impactful value engagements. The FMAL identifies and engages medical influencers and decision makers to build relationships, inform access, management, and purchase decisions, support pipeline planning and surveillance, represent GSK Medical capabilities and needs, and provide actionable medical voice-of-customer insights. This is a field position based in the United States. The employee must be within driving distance of a major airport; the preferred location is the North Central US. Travel, including overnight trips, is required up to 50% of the time. Externally, the role develops scientific account plans and leads medical engagements with US payers and channel customers, integrated accounts, and other relevant stakeholders. It builds customer relationships, shares clinical, economic, and humanistic data, engages customers on pipeline assets and evidence needs, gathers insights to inform access and value evidence strategies, and develops expertise in the US healthcare ecosystem, products, disease states, pathways, and reimbursement environments. The role also assesses collaborative opportunities, including real-world evidence (RWE), and uses cross-functional medical and R&D partners to address customer needs. Internally, the FMAL works with commercial Market Access teams to understand customer strategies, partners with HQ-based Medical Accounts and US Medical colleagues to develop field account plans and engagement materials, connects with US Medical and VEO research teams to inform asset strategic plans, contributes to Medical Accounts process and capability initiatives, and helps cultivate a collaborative and inclusive team culture.

Requirements

At least 3 years of experience working with US payers, GPOs, or institutional customers in a relevant field-based medical role, or at least 5 years of relevant experience in a managed care or pharmaceutical setting.
PharmD, PhD, M.P.H., M.S., or equivalent education.
Ability to travel, including overnight trips, up to 50% of the time.
Strong command of scientific and health outcomes/economic information, with effective written and verbal communication skills.
Ability to engage customers, develop and maintain strong relationships with customers and internal matrix partners, and lead or inform key decision makers.
Customer focus, problem-solving ability, and conflict-resolution skills.
Ability to work in a fast-paced environment, manage multiple priorities, work independently, and collaborate effectively across functional teams.
Strong analytical, strategic-thinking, and communication skills.
Proficiency in managing extensive scientific and health outcomes/economic information across products and pipeline assets.

Nice To Haves

Experience and knowledge of government, US payers, and integrated systems.
Direct experience in a payer, health system, or relevant managed care environment is strongly desired.

Responsibilities

Develop scientific account plans and lead external medical engagements with US payers, channel customers, integrated accounts, and other relevant stakeholders.
Communicate the value of GSK medicines across disease areas, including pipeline products, in accordance with GSK policies and procedures.
Build relationships with account-based customers and provide timely clinical, economic, and humanistic data to inform access, management, and purchase decisions.
Engage customers on near-term pipeline assets to assess priorities and evidence needs and support planning, budget, and reimbursement decisions for future access.
Gather medical voice-of-the-customer insights to inform and shape access and value evidence strategies.
Develop and maintain an understanding of the US healthcare ecosystem and how changes affect PBDMs, GSK products, and research needs.
Build and maintain expertise in products, disease states, pathways, payer/provider environments, and reimbursement relevant to the assigned therapeutic area.
Assess collaborative capabilities and interests, including RWE, and identify or facilitate partnership opportunities where applicable.
Leverage cross-functional medical matrix partners and US and global R&D resources to address PBDM needs for clinical or therapeutic expertise.
Work with GSK commercial Market Access teams to understand customer engagement strategies and appropriately engage medical influencers and decision makers.
Partner with the HQ-based Medical Accounts team and other US Medical colleagues to conceptualize and implement field medical account plans and engagement materials.
Connect with US Medical and VEO research teams to inform development of asset strategic plans.
Participate in Medical Accounts process, change, and capability initiatives.
Contribute to a strong, collaborative, and inclusive culture within the Medical Accounts team and broader cross-functional GSK matrix teams.