Director, Field Medical Account Lead (PA & WV)

GSK•Pittsburgh, PA

20d

About The Position

The Director, Field Medical Account Lead (FMAL) serves as the accountable medical lead for population-based decision makers in priority accounts. The role is accountable for GSK’s key portfolio of products and pipeline, working closely with Account Management teams across GSK to provide a seamless customer experience through impactful, timely value engagements. The FMAL identifies and appropriately engages medical influencers and decision makers within a sophisticated customer base to build relationships and inform access, management, and purchase-based decisions; supports pipeline planning and surveillance; represents GSK Medical capabilities and needs; and returns actionable medical voice-of-the-customer insights. This is a field position based in the United States, with a requirement to be within driving distance of a major airport. The preferred location is the North Central US. Travel, including overnight trips, is required up to 50% of the time.

Requirements

At least 3 years of experience working with US payer, GPO, or institutional customers in a relevant field-based medical role, or at least 5 years of relevant experience in a managed care or pharmaceutical setting.
PharmD, PhD, M.P.H., M.S., or equivalent education.
Ability to travel, including overnight trips, up to 50% of the time.
Field-based position requiring residence within driving distance of a major airport.

Nice To Haves

Strong command of scientific and health outcomes/economic information, with effective written and verbal communication skills.
Proven ability to engage customers and internal matrix partners, develop and maintain strong relationships, and lead or inform key decision makers.
Demonstrated customer focus, problem-solving ability, and strong conflict-resolution skills.
Experience and knowledge of government, US payer, and integrated systems; direct experience in a payer, health system, or relevant managed care environment is strongly desired.
Ability to perform in a fast-paced environment, manage multiple priorities, work independently, and collaborate effectively across functional teams.
Excellent analytical, strategic-thinking, and communication skills.
Proficiency in managing extensive scientific and health outcomes/economic information across products and pipeline assets.

Responsibilities

Develop scientific account plans and lead external medical engagements with US payers and channel customers, integrated accounts, and other relevant stakeholders to articulate the value of GSK medicines across disease areas, including pipeline assets, in accordance with GSK policies and procedures.
Build relationships with account-based customers and provide timely, transparent clinical, economic, and humanistic data to inform access, management, and purchase-based decisions.
Engage customers appropriately on near-term pipeline assets, assess their priorities and evidence needs, and support planning, budget, and reimbursement decisions for future access.
Gather medical voice-of-the-customer insights to inform and shape access and value evidence strategy.
Develop and maintain a deep understanding of the US healthcare ecosystem and how changes affect population-based decision makers, GSK products, and research needs.
Build and maintain expertise in products, disease states, pathways, the payer/provider environment, and reimbursement as required by therapeutic-area scope.
Assess collaborative capabilities and interests, including real-world evidence, and identify or facilitate partnership opportunities where applicable.
Leverage cross-functional medical matrix partners and internal US and Global R&D resources to meet population-based decision makers’ needs for clinical or therapeutic expertise.
Work with GSK commercial Market Access teams to understand customer engagement strategies and appropriately engage medical influencers and decision makers.
Partner with the HQ-based Medical Accounts team and other US Medical team members to conceptualize and implement fit-for-purpose field medical account planning and engagement materials.
Connect internally with US Medical and VEO research teams to inform the development of asset strategic plans.
Participate in process, change, and capability initiatives for the Medical Accounts team.
Help cultivate a strong, collaborative, and inclusive culture within the Medical Accounts team and broader cross-functional GSK matrix teams.