Director, Field Intelligence Strategy & Governance

Novartis

5d•$185,500 - $344,500•Remote

About The Position

The Director, Field Intelligence Strategy & Governance leads the strategy, governance, prioritization, and continuous evolution of field intelligence capabilities that support field decision making, planning, measurement, and execution. The role partners across Insights & Analytics, field functions, and Strategy, Platforms & Technology (SPT) to define and prioritize analytics, insights, measurement, workflow, and decision-support requirements for an integrated field orchestration ecosystem. It serves as the business owner for field intelligence frameworks, analytics requirements, governance processes, capability roadmaps, and reusable enterprise assets that improve alignment, adoption, scalability, and business value realization. The position owns field intelligence capability strategy, standards, analytics requirements, measurement frameworks, governance and prioritization processes, capability roadmaps, and enterprise field intelligence assets. It consolidates and prioritizes field-related requirements across Insights & Analytics, translating them into an integrated capability roadmap, and serves as the primary Insights & Analytics coordination point with SPT for field intelligence, CRM analytics, field orchestration analytics, and field decision-support requirements. The role does not own field strategy, customer engagement strategy, brand strategy, field execution, CRM platforms, field orchestration platforms, product engineering, workflow technologies, or technology delivery. It operates within a globally integrated capability model and shares accountability with HYD counterparts to advance capabilities through common standards, coordinated roadmaps, reusable assets, and shared outcomes. The position can be based remotely anywhere in the U.S., subject to possible legal-entity restrictions. Relocation is not provided. Working hours and domestic and/or international travel will be defined by the hiring manager; travel is required at the manager’s discretion.

Requirements

At least 8 years of experience in field analytics, commercial analytics, CRM, sales operations, field effectiveness, business strategy, or related disciplines.
Bachelor’s degree required.
Experience translating business objectives into scalable analytics, workflow, and technology capabilities.
Experience establishing governance frameworks, standards, business rules, or measurement methodologies.
Strong track record partnering with business, analytics, data, and technology organizations.
Experience leading cross-functional initiatives within complex matrix organizations.
Experience supporting CRM, field planning, commercial execution, field effectiveness, or field enablement capabilities.
Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Nice To Haves

Advanced degree in Business, Analytics, Data Science, Marketing, Healthcare, Life Sciences, or a related field.
Experience within pharmaceutical, biotechnology, healthcare, or life sciences organizations.
Experience supporting CRM, field orchestration, deployment, field effectiveness, commercial capabilities, or customer engagement operations.

Responsibilities

Lead the strategy, governance, prioritization, and continuous evolution of field intelligence capabilities.
Own field intelligence capability strategy, standards, analytics requirements, measurement frameworks, governance processes, prioritization frameworks, capability roadmaps, and enterprise field intelligence assets.
Consolidate and prioritize field-related analytics, insights, measurement, workflow, and decision-support requirements across Insights & Analytics.
Translate field-related requirements into an integrated capability roadmap.
Serve as the primary Insights & Analytics coordination point with Strategy, Platforms & Technology for field intelligence, CRM analytics, field orchestration analytics, and field decision-support requirements.
Partner across Insights & Analytics, field functions, and Strategy, Platforms & Technology to define, govern, and prioritize requirements for an integrated field orchestration ecosystem.
Share accountability with HYD counterparts to advance field intelligence capabilities through common standards, coordinated roadmaps, reusable assets, and shared outcomes.