Director, Patient Intelligence Strategy & Governance

Novartis

5d • $185,500 - $344,500 • Remote

About The Position

The Director, Patient Intelligence Strategy & Governance leads the strategy, governance, standardization, and evolution of enterprise patient intelligence capabilities that support customer, patient, portfolio, field, and business decision making. The role partners closely with Strategy, Platforms & Technology (SPT) Data Strategy to define patient intelligence requirements, business rules, standards, and data needs for scalable analytics, data products, and decision-support capabilities.

As the enterprise business owner for patient intelligence frameworks, analytics standards, business rules, governance processes, and reusable assets, the Director improves consistency, accelerates decision making, and enables deeper understanding of patient needs, care pathways, opportunities, and outcomes. The position defines how patient intelligence is structured, governed, standardized, adopted, and measured across brands, therapeutic areas, and enterprise decision processes. It does not own data architecture, master data management, data engineering, platform delivery, or technical data strategy, which remain SPT responsibilities.

The Director is the primary business partner guiding patient intelligence requirements, prioritization, governance, adoption, and value realization. Working within a globally integrated capability model, the role shares responsibility with HYD counterparts for advancing capabilities through common standards, coordinated roadmaps, reusable solutions, and execution across geographies. The position can be based remotely anywhere in the U.S., subject to possible legal-entity restrictions. Relocation is not provided. Working hours and travel expectations are determined by the hiring manager, and travel may be required at the manager’s discretion.

Requirements

• At least 8 years of experience in patient analytics, healthcare analytics, commercial analytics, data strategy, insights, or related disciplines.
• Bachelor’s degree required.
• Experience translating business objectives into scalable analytics, data, and technology capabilities.
• Experience establishing governance frameworks, standards, business rules, or measurement methodologies.
• Strong track record partnering with business, analytics, data, and technology organizations and leading cross-functional initiatives within complex matrix organizations.
• Experience supporting patient, customer, market, or healthcare-related decision making.
• Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Nice To Haves

• Advanced degree in Public Health, Epidemiology, Healthcare Analytics, Data Science, Life Sciences, Business, or a related field.
• Experience within pharmaceutical, biotechnology, healthcare, or life sciences organizations.
• Experience working with patient claims, specialty pharmacy, longitudinal patient, EMR/EHR, or healthcare data assets; patient journey, care pathway, patient identification, or precision health initiatives.
• Experience partnering with enterprise data strategy, master data, or governance organizations.

Responsibilities

• Serve as the enterprise business owner for patient intelligence frameworks, standards, and governance.
• Define how patient intelligence is structured, governed, standardized, and adopted across the organization.
• Establish common business definitions, decision frameworks, business rules, methodologies, and requirements for consistent, trusted, and reusable patient insights.
• Own patient intelligence strategy, standards, business rules, frameworks, patient KPIs, governance processes, business requirements, and enterprise patient intelligence assets.
• Define the patient intelligence capabilities needed, how they are governed, how success is measured, and how they support enterprise decision making.
• Partner with Strategy, Platforms & Technology (SPT) Data Strategy to define patient intelligence requirements, business rules, standards, and data needs.
• Guide patient intelligence requirements, prioritization, governance, adoption, and value realization as the primary business partner.
• Share responsibility with HYD counterparts for advancing capabilities through common standards, coordinated roadmaps, reusable solutions, and execution across geographies.
• Partner with business, analytics, data, and technology organizations and lead cross-functional initiatives in a complex matrix organization.
• Manage capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Benefits

• Performance-based cash incentive.
• Depending on the level of the role, eligibility to be considered for annual equity awards.
• Health benefits.
• Life benefits.
• Disability benefits.
• 401(k) with company contribution and match.
• Vacation, personal days, holidays, and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Director