Director, Field Intelligence Strategy & Governance
About The Position
The Director, Field Intelligence Strategy & Governance leads the strategy, governance, prioritization, and continuous evolution of field intelligence capabilities that support field decision-making, planning, measurement, and execution. The role partners across Insights & Analytics, field functions, and Strategy, Platforms & Technology (SPT) to define and prioritize analytics, insights, measurement, workflow, and decision-support requirements for an integrated field orchestration ecosystem. The Director serves as the business owner for field intelligence frameworks, analytics requirements, governance processes, capability roadmaps, and reusable enterprise assets, with the aim of improving alignment, adoption, scalability, and business value. The position is accountable for bringing together and prioritizing field-related requirements across Insights & Analytics and translating them into an integrated capability roadmap. It is the primary Insights & Analytics coordination point with SPT for field intelligence, CRM analytics, field orchestration analytics, and field decision-support requirements. The role does not own field strategy, customer engagement strategy, brand strategy, field execution, CRM platforms, field orchestration platforms, product engineering, workflow technologies, or technology delivery. It operates within a globally integrated capability model and shares accountability with HYD counterparts for advancing capabilities through common standards, coordinated roadmaps, reusable assets, and shared outcomes. The role can be based remotely anywhere in the U.S., subject to possible legal-entity restrictions. Relocation is not provided. Working-hour expectations and travel will be defined by the hiring manager; travel may be required at the manager’s discretion.
Requirements
- At least 8 years of experience in field analytics, commercial analytics, CRM, sales operations, field effectiveness, business strategy, or related disciplines.
- Bachelor’s degree required.
- Experience translating business objectives into scalable analytics, workflow, and technology capabilities.
- Experience establishing governance frameworks, standards, business rules, or measurement methodologies.
- Strong track record partnering with business, analytics, data, and technology organizations.
- Experience leading cross-functional initiatives within complex matrix organizations.
- Experience supporting CRM, field planning, commercial execution, field effectiveness, or field enablement capabilities.
- Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.
Nice To Haves
- Advanced degree in Business, Analytics, Data Science, Marketing, Healthcare, Life Sciences, or a related field.
- Experience within pharmaceutical, biotechnology, healthcare, or life sciences organizations.
- Experience supporting CRM, field orchestration, deployment, field effectiveness, commercial capabilities, or customer engagement operations.
Responsibilities
- Lead field intelligence capability strategy, standards, analytics requirements, measurement frameworks, governance processes, prioritization frameworks, capability roadmaps, and enterprise field intelligence assets.
- Consolidate and prioritize field-related analytics, insights, measurement, workflow, and decision-support requirements across Insights & Analytics.
- Translate requirements into an integrated field intelligence capability roadmap.
- Serve as the primary Insights & Analytics coordination point with Strategy, Platforms & Technology for field intelligence, CRM analytics, field orchestration analytics, and field decision-support requirements.
- Partner across Insights & Analytics, field functions, and Strategy, Platforms & Technology to define, govern, and prioritize capabilities for an integrated field orchestration ecosystem.
- Share accountability with HYD counterparts to advance field intelligence capabilities through common standards, coordinated roadmaps, reusable assets, and shared outcomes.
- Improve alignment, adoption, scalability, and business value realization for field intelligence capabilities.
Benefits
- Performance-based cash incentive.
- Depending on role level, eligibility to be considered for annual equity awards.
- Health benefits.
- Life benefits.
- Disability benefits.
- 401(k) with company contribution and match.
- Vacation, personal days, holidays, and other leaves.
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What This Job Offers
Job Type
Full-time
Career Level
Director
