Director, Enterprise Clinical Services Internal Communication (Hybrid)
About The Position
The Director, Enterprise Clinical Services Internal Communication leads internal and executive communication strategies that advance enterprise nursing priorities, strengthen engagement, and support the transformation of nursing across Advocate Health. Serving as a trusted advisor to senior nursing leaders, the Director translates complex clinical and business strategies into clear, compelling communications for nurses and nursing leaders in acute and ambulatory care settings. The role connects nursing teammates to the organization’s vision for nursing, including evolving care models, workforce priorities, technology and innovation, clinical excellence, and the nursing teammate experience. The Director shapes how nursing strategies and priorities are understood and activated across a large, complex healthcare organization. Through strategic storytelling, executive communication, listening, and leader engagement, the role strengthens leadership visibility, elevates nurses’ voices, and builds connection among nursing teammates, leaders, Enterprise Clinical Services, and Advocate Health’s broader organizational strategy. The position supports understanding, trust, alignment, and efforts to engage and retain nurses across the enterprise. This is a full-time, 40-hour-per-week hybrid role serving the enterprise. The role is part of Enterprise Corporate - People & Culture Activation.
Requirements
- Seven or more years of progressive experience in strategic communications, including significant internal and executive communications experience within a large, complex organization.
- Demonstrated experience advising senior executives and developing executive communications, leadership messaging, and strategic communication plans.
- Strong experience leading communications for complex organizational priorities, transformation initiatives, and periods of change.
- Ability to translate complex clinical, operational, and business strategies into clear, engaging communications for diverse audiences.
- Deep expertise in change communication, executive communication, leadership advisory, and transformation strategy.
- Strong business acumen and ability to connect communication strategies to organizational priorities and measurable outcomes.
- Exceptional strategic storytelling, writing, editing, and presentation-development skills.
- Experience building relationships across functions and organizational levels in a highly matrixed environment.
- Ability to navigate ambiguity, exercise sound judgment, manage risk, and lead complex communication strategies from development through execution.
- Strong people leadership, coaching, and talent-development capabilities.
- Ability to balance strategic thinking with thoughtful, high-quality execution.
Nice To Haves
- Experience supporting communications in healthcare, clinical services, nursing, or another highly complex and regulated environment.
- Experience developing communications for clinical transformation, workforce initiatives, emerging technology, or evolving models of care.
- Experience leading listening strategies, leadership events, town halls, and other large-scale engagement initiatives.
- Experience measuring communication effectiveness and using insights to improve communication and engagement strategies.
Responsibilities
- Develop and implement internal communication strategies and activation plans aligned with Enterprise Clinical Services, nursing, and broader enterprise priorities.
- Advise senior nursing leaders on communications during organizational change, complex issues, and strategic initiatives.
- Develop executive communications, leadership messaging, presentations, talking points, and communication plans.
- Translate complex nursing, clinical, operational, and business strategies into clear, concise communications for nurses and nursing leaders across acute and ambulatory care settings.
- Lead people, engagement, and change communication strategies that strengthen understanding, support adoption, and equip nursing leaders to activate priorities with their teams.
- Develop strategic storytelling that connects nursing priorities—including care models, workforce initiatives, technology and innovation, and clinical excellence—to broader Enterprise Clinical Services and Advocate Health strategies.
- Partner with People Operations and Optimization to develop and distribute multimedia content through internal channels, including intranet, email, video, town halls, and print.
- Partner with People Activation Events to develop enterprise nursing leadership events, town halls, and other activation experiences.
- Ensure communications are consistent and aligned across enterprise nursing, divisions, departments, and care settings.
- Advance listening and two-way communication strategies that elevate nurse voices, strengthen feedback loops, encourage shared decision-making, and facilitate dialogue between nurses and leaders.
- Develop communication strategies that strengthen nurse engagement, connection, and retention and help nursing leaders communicate consistently and authentically.
- Build partnerships across Enterprise Clinical Services, People and Culture, communications, operations, and other key business functions.
- Monitor and measure nursing communication and engagement efforts using best-practice measures, feedback, and insights to improve effectiveness.
- Promote a culture of high performance, continuous improvement, collaboration, and strategic partnership.
- Perform other related duties as required.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Competitive compensation
- Premium pay for eligible positions and circumstances
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career development programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
