Internal Communication Specialist

Loma Linda University Health • Loma Linda, CA

7d

About The Position

The Internal Communication Specialist provides internal communication support for healthcare and university client programs and strategizes appropriate communication channels for client messages. The specialist works closely with the Internal Communications Manager to maintain consistent messaging and branding across internal channels, and helps monitor digital content on screensavers, digital signage, and the intranet. The role also helps script communications for employee newsletters, emails, the intranet, and other channels.

The specialist partners with Marketing Account Executives on internal events, the Digital Experience team to improve employee experience on the intranet, and the Design team on digital designs for internal communication channels. Other duties may be assigned as needed.

Requirements

• Bachelor's degree in marketing, internal communication, public relations, or a related field; experience may be considered in lieu of a degree.
• Minimum two years of experience in marketing, internal communication, or public relations.
• Broad knowledge of quality, patient safety, performance improvement, regulatory requirements, medical staff structure, peer review, and legal aspects of care.
• Knowledge of data-driven quality, performance improvement, and patient safety programs that use tools such as rapid cycle testing, Lean, and Six Sigma.
• Ability to use a computer, printer, and necessary software programs, including Word, Excel, Outlook, and PowerPoint.
• Ability to operate and troubleshoot basic office equipment required for the position.
• Ability to communicate effectively in English in person, in writing, and by telephone, and to speak with professional quality.
• Ability to relate and communicate positively, effectively, and professionally with others; collaborate; and accept direction.
• Ability to work calmly and respond courteously under pressure.
• Ability to think critically, manage multiple assignments, organize and prioritize workload, problem-solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
• Ability to read and write legibly.
• Ability to distinguish colors as necessary; hear sufficiently for conversation and workplace sounds; and see adequately to read computer screens and necessary written documents.

Nice To Haves

• Minimum two years of experience in healthcare or higher education marketing, internal communication, or public relations.

Responsibilities

• Strategize appropriate communication channels for client messages.
• Work with the Internal Communications Manager to ensure consistent messaging and branding across internal channels.
• Assist with monitoring content on screensavers, digital signage, the intranet, and other digital channels.
• Help script communications for employee newsletters, emails, the intranet, and other channels.
• Partner with Marketing Account Executives on internal events.
• Partner with the Digital Experience team to improve employee experience on the intranet.
• Partner with the Design team on digital designs for internal communication channels.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time