Director, Divisional HR

Public Storage•Frisco, TX

4h•Onsite

About The Position

The Human Resources Director serves as a strategic business partner to Field Operations, driving people strategies that support organizational objectives and build a high-performing culture. The role provides expert guidance on complex employee relations matters, ensures compliance with policies and programs, and acts as the primary liaison between field operations and corporate HR centers of excellence. The position requires regular field presence and up to 50% travel. Public Storage teammates are expected to work in the office five days per week, reflecting the company’s emphasis on in-person collaboration alongside flexibility.

Requirements

Minimum 8–10 years of human resources management experience.
HR experience with multi-site/multi-state or retail operations.
Working knowledge of employment law, including FMLA, EEO, ADA, and FLSA.
Demonstrated knowledge of all disciplines of human resources.
Strong analytical skills and ability to develop, manage, and interpret metrics.
Excellent communication and interpersonal skills, with ability to interact effectively at all levels.
Ability to influence without authority.
Proficiency in Microsoft Office and HR technology systems, including Workday and Navex.
Ability to handle confidential information.
Ability to recognize opportunities and assess risks before they become trends.
Strong organization, planning, time management, and prioritization skills.
Proven leadership strengths in coaching and supporting development.
Ability to travel up to 50%.
Must be authorized to work in the U.S. without restrictions or current or future sponsorship.

Nice To Haves

Degree in Business Administration, Organization Development, Human Resources, or related experience preferred.
Big-picture thinking, anticipating future trends, and creating competitive talent strategies.

Responsibilities

Serve as a trusted advisor to senior operations leaders, aligning people strategy with field operations objectives.
Lead and develop an HR Manager who serves as HR partner to District Managers.
Manage high-profile and complex employee relations investigations, keeping key stakeholders informed and making risk-conscious decisions.
Identify, monitor, and address employee relations and labor relations risks and, when necessary, coordinate and execute company strategy.
Maintain regular field presence to gather feedback, identify and diagnose morale issues, and support leadership development.
Ensure company compliance with applicable employment laws and consistency in applying policies and procedures.
Build and maintain a culture of succession planning and people development across field operations.
Support performance management and talent development processes, including disciplinary actions, performance improvement plans, and terminations, while managing associated risks and ensuring aligned decision-making.
Lead coaching and development efforts for individuals and teams.
Design and implement programs that build employee engagement and retention.
Create and support new company initiatives and drive their adoption across field operations.
Act as liaison between field operations and the Corporate Office for training, benefits, labor, workers’ compensation, leaves of absence, and employee relations needs.
Conduct research and analysis on employee engagement and relations trends to support human resources initiatives and legally mandated federal, state, or local reporting requirements.