Director, Divisional HR

Public Storage•Frisco, TX

3d•Hybrid

About The Position

The Human Resources Director serves as a strategic business partner to Field Operations, driving people strategies that support organizational objectives and build a high-performing culture. The role provides expert guidance on complex employee relations matters, ensures compliance with policies and programs, and acts as the primary liaison between field operations and corporate HR centers of excellence. The position leads and develops an HR Manager, advises senior operations leaders, and supports talent development, succession planning, employee engagement, and retention across field operations. It also requires regular field presence and up to 50% travel. Public Storage teammates work in the office five days per week, with the option to use up to three flexible remote-work days each month.

Requirements

Minimum 8–10 years of human resources management experience.
HR experience with multi-site/multi-state or retail operations required.
Working knowledge of employment law, including FMLA, EEO, ADA, and FLSA.
Demonstrated knowledge of all disciplines of human resources.
Strong analytical skills and ability to develop, manage, and interpret metrics.
Excellent communication and interpersonal skills, with ability to interact effectively at all levels.
Demonstrated ability to influence without authority.
Proficiency in Microsoft Office and HR technology systems, including Workday and Navex.
Demonstrated ability to handle confidential information.
Ability to recognize opportunities and assess risks before they become trends.
Highly organized, with strong planning, time management, and prioritization skills.
Proven leadership strengths in coaching and supporting development.
Up to 50% travel required.
Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future.

Nice To Haves

Degree in Business Administration, Organization Development, Human Resources, or related experience preferred.
Big-picture thinker who anticipates future trends and creates competitive talent strategies.

Responsibilities

Serve as a trusted advisor to senior operations leaders, aligning people strategy with field operations objectives.
Lead and develop an HR Manager who serves as an HR partner to District Managers.
Manage high-profile and complex employee relations investigations, keep key stakeholders informed, and make risk-conscious decisions.
Identify, monitor, and address employee relations and labor relations risks, and coordinate and execute company strategy when necessary.
Maintain regular field presence to gather feedback, identify and diagnose morale issues, and support leadership development.
Ensure compliance with applicable employment laws and consistent application of policies and procedures.
Build and maintain a culture of succession planning and people development across field operations.
Support performance management and talent development processes, including disciplinary actions, performance improvement plans, and terminations, while managing associated risks and ensuring alignment in decision making.
Lead coaching and development efforts for individuals and teams.
Design and implement programs that build employee engagement and retention.
Create and support new company initiatives and drive adoption across field operations.
Act as liaison between field operations and the Corporate Office for training, benefits, labor, workers compensation, leaves of absence, and employee relations needs.
Conduct research and analysis on employee engagement and relations trends to support HR initiatives and legally mandated federal, state, or local reporting requirements.