Director, Digital Payments Solution Engineer

Mastercard•New York, NY

3d•$187,000 - $318,000

About The Position

Mastercard is seeking a Director, Digital Payments Solution Engineer to help define and deliver digital payment and Agentic Commerce solutions using Mastercard’s digital commerce products, including Mastercard Agent Pay. The role focuses on enabling access to digital credentials wherever consumers engage with the world for payments and advancing digital products from concept through launch and growth across global markets. The position works with digital partners and internal stakeholders to develop new payment experiences and scalable solutions that combine Mastercard capabilities across Digital, Loyalty, Advisors, Security, Acceptance, and Processing. Partners may include AI firms and agentic providers, device manufacturers, operating-system providers, digital wallets, issuers, merchants, acquirers, and payment service providers. The Director will lead partner technical engagements, shape solution strategy and architecture, and coordinate product, engineering, operations, and regional teams to support delivery and go-to-market execution. The role also contributes technical assessments and partner feedback to commercial models and pricing, supports prototyping and innovation, and identifies intellectual property opportunities while ensuring solutions meet Mastercard’s data, security, and business model standards.

Requirements

Bachelor’s degree required.
High fluency in AI, including deep technology foundations and thorough industry awareness of payments.
Awareness and understanding of Mastercard customers, partners, and external stakeholders, including issuers, payment service providers, acquirers, digital wallet operators, and merchants.
Strong experience and knowledge of consumer payment business drivers and technology, especially digital wallets, tokenization, and authentication across global regions and markets.
Ability to combine analytical capability, strategic thinking, and emotional intelligence to develop creative solutions to unstructured problems.
Ability to communicate strategy, project status, and complex ideas to executive leadership.
Experience working in a global, matrixed organization and managing cross-regional initiatives.
Strong written and verbal communication skills.
Willingness to hear new ideas and objectively consider challenges in pursuit of the best customer outcomes.

Nice To Haves

Experience working with AI/ML platforms, agentic systems, or conversational interfaces.

Responsibilities

Partner with business owners of Mastercard’s flagship digital commerce product to define and evolve solution strategy from concept to market.
Own end-to-end technical relationships with global digital partners, from early ideation through scaled payment-solution deployment.
Translate partner requirements into robust, scalable, and secure solution architectures using Mastercard payment products and technology platforms.
Collaborate with AI agents, digital wallets, and commerce platforms to integrate Mastercard digital credentials and payment capabilities into new interfaces and consumer experiences.
Coordinate with Product, Engineering, Operations, and Regional teams to align technical strategy, delivery timelines, and go-to-market execution.
Work with prototyping and innovation teams to rapidly test and validate payment use cases and interfaces.
Provide technical feasibility assessments and partner feedback to support commercial models, pricing strategies, and go-to-market plans.
Serve as the central technical contact for regional digital teams and promote consistency in solution design and partner onboarding across markets.
Identify opportunities for intellectual property creation and ensure solutions comply with Mastercard data, security, and business model standards.
Abide by Mastercard security policies, protect the confidentiality and integrity of accessed information, report suspected security violations or breaches, and complete mandatory security training.

Benefits

Medical, prescription drug, dental, vision, disability, and life insurance.
Flexible spending account and health savings account.
Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave.
80 hours of Paid Sick and Safe Time.
25 days of vacation time and 5 personal days, prorated based on date of hire.
10 annual paid U.S. observed holidays.
401(k) with a company match.
Deferred compensation for eligible roles.
Fitness reimbursement or on-site fitness facilities.
Eligibility for tuition reimbursement.
Annual bonus or commissions may be available depending on the role.