About The Position

The Director Corporate Accounts, New England, based in Boston, Massachusetts, engages prioritized accounts on behalf of ViiV Healthcare and its portfolio. The role builds partnerships around shared priorities and results, implementing initiatives that create mutual value for healthcare systems and ViiV. The Director serves as a subject-matter expert and single point of contact for ViiV’s most important customers, developing account plans and coordinating internal and external stakeholders to improve patient care and customer experience. The role requires leading large matrix teams without direct authority, aligning teams around organizational strategy and functional objectives, and using executive presence to build stakeholder alignment. The Director is accountable for product adoption goals, removing non-clinical barriers to adoption, and strengthening ViiV’s market reputation through collaboration among stakeholders. The position reports to the East Director Corporate Accounts Team Lead and requires travel of up to 75%.

Requirements

  • Bachelor’s degree and 8 or more years of experience in in-field roles, account management, or alliance/partnership management, including developing and implementing account plans for health ecosystem organizations and engaging key healthcare ecosystem stakeholders.
  • 5 or more years of leading without authority and driving execution across functionally diverse stakeholders to build win-win solutions.
  • Experience coordinating cross-functional teams and facilitating collaboration for key organized customers.
  • Experience working in a multifaceted environment and using strategic and business acumen to synthesize information from multiple sources, generate insights, and identify patterns and themes.
  • Experience with industry legal, regulatory, and compliance requirements and applying them to evaluate risk and develop mitigation strategies.
  • Process management and process improvement experience.
  • Ability to travel up to 75%.

Nice To Haves

  • Master’s degree.
  • Knowledge of the ViiV therapeutic landscape, drug development process, and business operations in the pharmaceutical, biotechnology, and healthcare industries.
  • First-line leadership experience.
  • Demonstrated ability to work autonomously in a dynamic environment.
  • Excellent verbal and written communication skills.

Responsibilities

  • Develop and execute account plans for targeted accounts.
  • Create top-down and bottom-up organizational approaches to achieve leading and lagging performance indicators across functions.
  • Engage with C-suite and D-suite stakeholders using strong executive presentation skills.
  • Lead matrix teams to deliver organizational impact and align stakeholders around shared strategy, objectives, and tactics.
  • Synthesize data into tailored engagements that build ongoing strategic partnerships.
  • Connect market stakeholders to improve patient outcomes and ViiV’s reputation in the market.
  • Coordinate executive exchanges that support success for both organizations.
  • Achieve product adoption goals for the ViiV portfolio and remove non-clinical barriers to faster adoption across accounts.
  • Drive local accountability and achievement of ways-of-working goals.
  • Exemplify ViiV’s core values in internal and external interactions.
  • Identify shared priorities that positively affect patient care, customer experience, and ViiV Healthcare.
  • Communicate effectively with internal and external stakeholders.
  • Own account planning with specific, measurable, action-oriented objectives developed with input from matrix partners.

Benefits

  • Annual bonus.
  • Eligibility to participate in a share-based long-term incentive program, dependent on role level.
  • Health care and other insurance benefits for employees and family.
  • Retirement benefits.
  • Paid holidays.
  • Vacation.
  • Paid caregiver, parental, and medical leave.
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