Director Corporate Accounts, New England

GSK

5d•Remote

About The Position

The Director Corporate Accounts, New England is responsible for engaging prioritized accounts on behalf of ViiV Healthcare and its portfolio, building partnerships around shared priorities, and delivering mutual value for healthcare systems and ViiV. The role serves as the subject-matter expert and single point of contact for ViiV’s most important customers. It requires leading large matrix teams without direct authority, establishing aligned strategies and objectives, and bringing executive presence to internal and external stakeholder engagement. The position reports to the West Director Corporate Accounts Team Lead. The Director develops and executes account plans, identifies shared priorities that improve patient care and customer experience, and coordinates executive exchanges and cross-functional activity. The role uses data to develop tailored engagements and strategic partnerships, advances product adoption, addresses non-clinical barriers, and promotes accountability and ViiV’s core values. The position is based in the New England region, with Boston, Massachusetts listed as the location, and requires travel up to 75%.

Requirements

Bachelor’s degree and 8 or more years of experience across in-field roles, account management, or alliance/partnership management, including developing and implementing account plans for healthcare ecosystem players and engaging key healthcare stakeholders.
At least 5 years of leading without authority and driving execution across diverse stakeholders to build mutually beneficial solutions.
Experience coordinating cross-functional teams and facilitating collaboration.
Experience in a multifaceted environment, with strategic and business acumen to synthesize information from multiple sources, generate insights, and identify patterns and themes.
Experience with industry legal, regulatory, and compliance requirements and applying them to evaluate risk and develop mitigation strategies.
Process management and process improvement experience.
Ability to travel up to 75%.

Nice To Haves

Master’s degree.
Knowledge of the ViiV therapeutic landscape, drug development process, and business operations in the pharma/biotech and healthcare industries.
First-line leadership experience.
Ability to operate autonomously in a dynamic environment.
Excellent verbal and written communication skills.

Responsibilities

Develop and execute account plans for targeted accounts.
Generate top-down and bottom-up organizational approaches to achieve leading and lagging performance indicators across functions.
Engage with C-suite and D-suite account stakeholders using executive presentation skills.
Lead matrix teams to deliver organizational impact and align functional objectives and tactics.
Synthesize data into tailored engagements that build ongoing strategic partnerships.
Connect market stakeholders to improve patient outcomes and ViiV’s market reputation.
Coordinate executive exchanges that create success for both organizations.
Achieve product adoption goals for the ViiV portfolio.
Remove non-clinical barriers to accelerate adoption of ViiV products across accounts.
Drive local accountability and achievement of ways-of-working goals.
Exemplify ViiV’s core values in internal and external interactions.
Identify shared priorities that positively affect patient care, customer experience, and ViiV Healthcare.
Communicate effectively with internal and external stakeholders.
Own account planning with specific, measurable, action-oriented objectives and input from matrix partners.
Coordinate cross-functional teams and facilitate collaboration for ViiV’s Key Organized Customers.