About The Position

The Director - Client Growth Partner is a high-intensity account growth leader responsible for delivering double-digit year-over-year growth across one or more key accounts. The role positions Nagarro with client C-suite leaders as a strategic partner for AI transformation and systematically expands the breadth and depth of client engagements. The position grows an assigned portfolio by 15% or more year over year and achieves revenue targets in partnership with the account's Custodian of Client Success. This involves structured account planning, shaping the CXO agenda, working with procurement, and collaborating across Nagarro to identify and sell expanded offerings. The role also builds Nagarro's standing as a leading AI partner within managed accounts and secures public client testimonials and references about the quality of Nagarro's work. This is a hybrid role, with one to two days per week in the office.

Requirements

  • At least 5 years of key account leadership or similar focused experience with an account worth at least $20 million at a well-known professional services firm, with a strong account expansion track record.
  • Ability to credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context, including the ability to hold a value-led conversation about AI transformation in at least one vertical.
  • Deal-shaping and commercial acumen, including the ability to construct and defend a business case.
  • Comfort with procurement and legal negotiations.
  • Collaborative approach to working with engineering and capability teams, earning their trust and support; low ego and high accountability.

Responsibilities

  • Grow the assigned portfolio by 15% or more year over year.
  • Achieve revenue targets in conjunction with the account's Custodian of Client Success.
  • Conduct structured account planning and shape the CXO agenda.
  • Work with procurement and collaborate within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a seat at the top table for AI in managed accounts, in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from clients about the quality of Nagarro's work.
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