Director, Business Transformation & Integrations
About The Position
TSS is growing rapidly through both organic growth and acquisitions, and we're looking for a strategic leader to help scale our business for the future. As the Director of Business Transformation & Integrations, you'll lead enterprise-wide initiatives that improve how we operate, leverage technology, and deliver value to our customers. This role sits at the intersection of strategy and execution. You'll partner with leaders across the organization to streamline processes, implement systems, integrate acquisitions, and build the operational foundation needed to support continued growth. The work you lead will directly impact efficiency, scalability, customer experience, and long-term business performance. If you're energized by solving complex business challenges, driving meaningful change, and turning big ideas into measurable results, we'd love to meet you.
Requirements
- Bachelor's degree in Business, Engineering, or a related field
- 10+ years of experience leading business transformation, enterprise programs, systems implementations, management consulting engagements, or related initiatives
- 5+ years of experience leading and developing teams
- Proven success leading large-scale, cross-functional initiatives from strategy through execution
- Experience implementing enterprise platforms such as ERP, CRM, or data management systems
- Strong understanding of business process improvement methodologies such as Lean, Six Sigma, or similar frameworks
- Experience supporting mergers and acquisitions, including integration planning and execution
- Ability to translate complex business challenges into practical, scalable solutions
- Strong analytical, problem-solving, and decision-making skills
- Exceptional communication and stakeholder management skills, including experience presenting to executive leadership
- Ability to travel up to 25% as business needs require
- Equivalent combinations of education, training, and experience will be considered.
Nice To Haves
- Experience leading analytics functions, automation initiatives, or AI-enabled business improvements is preferred
- Field service, healthcare services, laboratory services, or other service-based industry experience is preferred
- If you don't check every box but have a proven track record of driving change, leading teams, and delivering results, we encourage you to apply.
Responsibilities
- Partner with executive leaders across Operations, Finance, IT, HR, and Sales to drive strategic initiatives
- Lead multiple enterprise projects simultaneously in a fast-paced, growth-oriented environment
- Work at the intersection of business strategy, operational excellence, systems implementation, and acquisition integration
- Manage and develop a team of project managers, business analysts, and data analysts
- Travel occasionally to support acquisitions, integrations, and strategic business initiatives (approximately 10–25%)
- Lead the company's business transformation roadmap, turning strategic priorities into actionable programs with measurable results
- Identify opportunities to improve operational efficiency, scalability, and customer experience across the organization
- Drive process improvement initiatives, enterprise system implementations, and technology modernization efforts
- Develop and maintain the business architecture that aligns strategy, processes, data, and technology
- Partner with business and technology leaders to ensure investments support long-term company objectives
- Support acquisition due diligence activities, including operational assessments and systems evaluations
- Lead post-acquisition integration efforts across people, processes, systems, and data
- Build repeatable integration frameworks that accelerate value realization for future acquisitions
- Establish governance structures, performance metrics, and reporting mechanisms that keep initiatives on track
- Coach, mentor, and develop a high-performing team while fostering a culture of accountability and continuous improvement
- Communicate progress, risks, and recommendations to executive leadership
Benefits
- Eligibility for an annual performance bonus
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Life insurance, short-term disability, and long-term disability coverage
- Employee Assistance Program (EAP)
- Commuter Benefit Program (where applicable)
- Generous paid time off and company-paid holidays
- Professional growth opportunities and direct exposure to executive leadership
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What This Job Offers
Job Type
Full-time
Career Level
Director
