Director, Business Transformation

CPG Beyond•Ashburn, VA

About The Position

The Director, Business Transformation leads the identification, development, and execution of AI, automation, analytics, and digital transformation initiatives across the organization. This hands-on leadership role combines strategic planning with technical execution to help teams reimagine work and ensure technology investments deliver measurable business value. The Director engages stakeholders across the organization, builds business cases, leads organizational change, and turns ideas into practical solutions that improve operational efficiency, customer experience, revenue growth, and profitability. The role also manages third-party partners, consultants, and vendors involved in complex solution development and implementation. The Director leads transformation strategy and governance, including steering committee activities, prioritization, roadmap development, and value realization. They design and deploy AI, automation, reporting, workflow, and low-code solutions, using Microsoft technologies and related platforms. They build prototypes and proofs of concept, assess technology options, define technical and governance standards, and guide solutions from initial concepts through adoption. The position also oversees vendor performance, coordinates internal and external delivery resources, and develops change-management, communication, training, and enablement plans. The position supervises at least five people. It is based in Ashburn, Virginia. The job description states that employees are occasionally required to move objects weighing 10–50 pounds; frequently required to stand, walk, stoop, kneel, crouch, or crawl; and occasionally required to sit, climb, and balance. Specific vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust and focus.

Requirements

Bachelor’s degree in Business, Technology, Engineering, Computer or Data Science, or a related discipline.
At least 7 years of progressive leadership experience in digital transformation, business process improvement, AI, automation, consulting, solution delivery, or related disciplines.
Deep experience with Microsoft technologies and/or other industry-leading technologies, including Microsoft Copilot, Power BI, Power Apps, Power Automate, Microsoft 365, Azure AI Services, and Azure Platform technologies.
Ability to personally design, configure, build, and implement technology solutions while leading external implementation partners.
Experience managing consultants, software vendors, systems integrators, and outsourced development teams.
Strong understanding of application architecture, workflow automation, integrations, APIs, data management, analytics, and AI-enabled technologies.
Proven success leading enterprise-wide transformation initiatives from ideation through adoption and value realization.
Experience developing executive-level business cases, strategic roadmaps, and financial justifications.
Exceptional presentation and facilitation skills, with the ability to influence audiences ranging from frontline employees to executive leadership and Board members.
Demonstrated ability to drive organizational change and adoption of emerging technologies.

Responsibilities

Identify, evaluate, and prioritize opportunities for AI, automation, analytics, and digital technologies to produce meaningful business outcomes.
Facilitate workshops and strategy sessions to identify transformation opportunities and define future-state processes.
Lead the AI & Business Transformation Steering Committee, including governance, prioritization, roadmap development, and value realization.
Develop business cases with ROI analysis, implementation plans, risk assessments, adoption strategies, and expected outcomes.
Establish and maintain a multi-year AI and digital transformation roadmap aligned with corporate strategy and business objectives.
Present recommendations, strategies, progress, and results to frontline employees, department leaders, executive leadership, and Board members.
Design, develop, and deploy AI, automation, reporting, workflow, and low-code solutions using Microsoft technologies and related platforms.
Build proofs of concept, prototypes, pilot programs, dashboards, workflows, integrations, and automation solutions to validate business value and accelerate delivery.
Translate business challenges into scalable technical solutions that improve productivity, decision-making, customer experience, and operational excellence.
Evaluate AI technologies, platforms, and tools for applicability to business objectives.
Define technical architecture, governance standards, security requirements, and scalability considerations for AI-driven solutions.
Lead and manage third-party vendors, consultants, software partners, and development resources responsible for solution design, development, configuration, customization, and implementation.
Establish statements of work, project expectations, performance metrics, and delivery milestones with external partners.
Evaluate build-versus-buy decisions and recommend approaches based on cost, speed, scalability, risk, and long-term business value.
Ensure external partners follow organizational standards, security requirements, architectural guidelines, and project objectives.
Coordinate internal and external resources to ensure successful program delivery.
Drive organizational change-management strategies to support adoption of new technologies and workflows.
Develop communication, training, and enablement plans to increase employee engagement and AI utilization.
Champion innovation and continuous improvement while helping teams adopt technology-enabled ways of working.
Measure adoption rates, business outcomes, and organizational impact of transformation initiatives.
Supervise at least five people.
Perform other related duties as assigned by the supervisor.