Director, Business Solutions

Horizon Media•New York, NY

1d•$140,000 - $165,000•Hybrid

About The Position

Horizon Next is a data-driven marketing organization that provides strategic leadership to help clients grow through brand strategy, media planning and investment, and analytics across channels. The Director, Business Solutions guides the Business Solutions team in translating client goals into integrated, performance-focused media strategies and solutions. The role collaborates with the VP, activation teams, media partners, internal teams, and partner and creative agencies to develop plans, oversee campaign reporting and analysis, apply attribution models, and present findings and recommendations to clients. The Director develops and maintains senior-level client relationships, serves as a trusted client contact, and ensures the team anticipates client needs and delivers timely, high-quality work. The role also manages and develops team members through feedback, coaching, performance reviews, training, goal setting, staffing discussions, and participation in interviews. The position emphasizes strategic planning, performance media, advanced analytics, client service, and team leadership.

Requirements

Strong writing, presentation, and communication skills.
Strong team leadership and people management skills.
Comfortable providing and receiving constructive feedback and identifying growth opportunities.
Confident navigating conversations with senior leadership internally and externally.
Problem-solving ability and capacity to develop creative solutions.
Nimble and flexible, with the ability to succeed in a fast-paced environment.
Proficient in marketing principles, problem solving, data, and analytics.
Well versed in communicating with and presenting to clients regularly.
Able to work under pressure and drive success in deadline-driven environments.
Supporter and advocate of diversity, equity, and inclusion.
Minimum 7 years of experience in media planning and strategy.
Thorough understanding of advanced analytics and performance media.
Strong leadership skills and experience developing media professionals, with the ability to manage a team.
Experience in a client relationship management role.
Effective verbal and written communication skills, including the ability to confidently present and sell through ideas internally and to clients.
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and media research and reporting resources.

Responsibilities

Guide the team in translating client goals into strategic media solutions that grow client brands, with a focus on performance-based media and analytics-driven client success.
Collaborate with the VP on the strategic marketing approach and translate client goals for the Business Solutions team, activation teams, and media partners.
Ensure the team follows internal and external processes and cadences for streamlined, timely workflow.
Oversee final campaign reporting and analysis with internal teams, verify data accuracy, and present findings to clients.
Use attribution model functionality and benefits to build media recommendations and optimize future campaigns.
Oversee development of strategic frameworks for quarterly plans and participate in team presentations.
Lead the team’s understanding of clients’ businesses and uncover their motivations and needs.
Identify innovative media solutions and evaluate client business health using relevant metrics, including ROI and A/S.
With support from senior leadership, oversee day-to-day Business Solutions Team operations and ensure consistent, high-quality client deliverables.
Ensure strategic alignment across channels and teams for an integrated approach.
Advance client relationships by maintaining positive rapport and championing trust.
Communicate and build relationships with senior-level clients.
Use Horizon Next resources and tools and collaborate with partner and creative agencies to provide holistic business solutions.
Ensure the team anticipates client requests and guide troubleshooting and problem-solving with internal resources.
Serve as a trusted, consistent client contact in meetings and provide points of view.
Manage client expectations around timelines and deliverables, adjusting priorities as needed.
Provide ongoing, real-time performance feedback to support team growth.
Guide team members in setting goals and professional development timelines, and ensure they receive challenging, appropriate projects and learning opportunities.
Ensure team members receive the training and support needed to achieve development goals.
Conduct performance reviews for junior team members and coach them to maximize success.
Participate in discussions about staffing needs.
Promote the work of junior and senior team members and foster a positive team environment.
Participate in interviews for junior team members.