Director, Business Product Management
About The Position
Cisco’s Buying Program Growth and Acceleration team designs buying programs that support recurring revenue growth and simplify customer experiences. The team defines program requirements, develops offers, and works to scale them across Cisco’s global ecosystem in collaboration with business entity leaders, corporate offer teams, product managers, sales teams, partners, and customers. The Director will join the Strategy and Design team and lead the end-to-end lifecycle management of buying programs, with a focus on market adoption, strategic scaling, and retirement of legacy offerings. The role connects program design with market execution, shaping commercial models that appeal to customers and partners while remaining operationally balanced at scale in a fast-paced, AI-operated organization. The Director will develop value stories and go-to-market strategies, manage legacy program transitions, establish capabilities and feedback loops, and align with cross-functional teams on program terms and strategy. The position also drives business model innovation, enables scalable buying capabilities for customers purchasing Cisco AI solutions through Enterprise Agreements, and governs strategic roadmaps and investment priorities.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field; an MBA is preferred.
- At least 10 years of experience in commercial strategy and design for AI, SaaS, Enterprise License business models, program management, or sales operations in a technology or B2B environment.
- Expertise designing commercial business models, including Enterprise Agreements, whole portfolio agreements, SaaS, and AI product monetization.
- Ability to thrive and deliver results in a fast-paced, AI-operated organizational environment.
- Excellent communication skills and ability to distill complex information into clear, actionable value stories.
Nice To Haves
- Ability to build strong relationships with sales leadership and external partners to drive adoption.
- Strong analytical skills, with a focus on data-driven decision-making and process optimization.
- Experience managing high-stakes transitions and navigating cross-functional resistance.
Responsibilities
- Define and communicate persuasive value propositions for internal and external personas, translating complex program terms into clear narratives.
- Develop and execute go-to-market strategies to accelerate adoption of new buying programs and help sales teams and partners understand and use program terms.
- Lead strategic retirement and end-of-sale processes for legacy programs, managing transition roadmaps and migrating customers to preferred buying models while minimizing business disruption.
- Develop capabilities, tools, frameworks, and processes that enable efficient scaling of new programs and retirement of outdated programs.
- Establish feedback loops with global sales teams, channel partners, and customers; use input to improve program design, address friction, and inform strategy.
- Partner with Sales, Finance, Legal, and Product teams to align on program terms, compliance, and strategic goals.
- Partner with multifunctional teams to drive business model innovation and enable emerging business models.
- Enable scalable buying program capabilities that allow customers to purchase Cisco AI solutions through Enterprise Agreements.
- Lead value-based prioritization of the strategic roadmap and backlog in alignment with long-term vision and corporate strategy.
- Advise executive sponsors on strategic and operational opportunities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid day off for employee’s birthday
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- Sick time off
- Additional paid time away may be requested for critical or emergency family matters
- Optional paid volunteer days
- Annual bonuses for eligible non-sales roles
- Performance-based incentive pay for employees on sales plans
- Potential Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Director
