Director, Product Management

Travelers•Hartford, CT

About The Position

The Director, Product Management manages growth and profitability for multiple states, products, or lines of business at Travelers. The role leads the formulation of recommendations based on analysis and interpretation of rates, data, and trends to achieve business objectives. It collaborates with and influences stakeholders and senior leaders to ensure strategic direction and alignment, and leads cross-functional teams on growth strategies, products, and objectives. The Director directs complex analysis of business results, including product refreshes and performance expectations, identifies root causes, and assesses implications for the broader organization. The role develops and implements strategies that account for short- and long-term goals, regulatory nuances, and marketplace dynamics, and presents recommendations to senior leadership to build consensus. It also manages and develops team members and serves as a senior resource for strategic initiatives across the organization.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • Four years of experience in data analytics or similar work experience.
  • Excellent communication skills and ability to interact with and influence all levels of the organization.
  • Exceptional data analysis skills, including interpreting trends and reporting insights and recommendations to business partners.
  • Proven leadership skills, including managing change, developing employees, and aligning resources to accomplish key objectives.

Nice To Haves

  • Bachelor’s degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or another analytics-related field.
  • Six years of experience in a mathematical, analytical, or data-related role, preferably in financial services.
  • Deep understanding of Travelers’ business strategy and plan objectives, aligned with enterprise goals.
  • Deep knowledge of pricing and actuarial techniques, including actuarial concepts such as loss development and trending.
  • Understanding of insurance product and process workflows and terminology, and their impact on profit and loss.

Responsibilities

  • Direct and initiate complex analysis of business results, including product refreshes and performance expectations; identify root causes and assess how results affect the broader organization.
  • Manage, coach, and guide a team and/or project initiatives.
  • Develop and influence recommendations to drive growth and profitability, considering short- and long-term strategy, local regulatory nuances, and broader marketplace dynamics.
  • Implement strategic vision and adjust short- and long-term strategies to adopt recommendations.
  • Present, inform, and influence recommendations to senior leadership, including proposed product or pricing changes and new product builds, to gain consensus.
  • Act as a senior resource in strategic initiatives and projects, using cross-functional leadership and strong stakeholder communication.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for employees and eligible family members from the first day of employment.
  • Dollar-for-dollar 401(k) match on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to an employee’s 401(k) account when the employee makes student loan payments.
  • Pension Plan funded 100% by Travelers.
  • Minimum of 20 days of paid time off annually.
  • Nine paid company holidays.
  • Wellness program with tools, discounts, and resources for wellness and caregiving needs.
  • Mental health program offering access to professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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