Direct Support Professional

ServiceSource•Herndon, VA

About The Position

ServiceSource is hiring a Direct Support Professional for its Adult Day Support Programs serving adults with developmental disabilities in Northern Virginia. The position creates, leads, and supports participants in daily programming focused on academic, social, life, leisure, and recreational skills. It assists with developing and implementing person-centered Individual Service Plans (ISPs), including social, community inclusion, communication, behavior, and skill-development goals. The role also supports compliance with state and federal regulations, Medicaid, licensure, CARF standards, funding requirements, and company policies. This is a full-time position with a consistent Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. (40 hours per week), with no evenings or weekends required. The advertised pay is $18 per hour. The position is based in ServiceSource's Northern Virginia Adult Day Support Programs; a specific workplace type is not stated. The role requires a high school diploma or GED and at least one year of experience working with adults with developmental disabilities or in a related field. A bachelor's degree in human services or a related field is preferred. Employees must pass the Virginia DBHDS fingerprinting and criminal background check. Employees who drive participants must have a current, valid driver's license and a good motor vehicle record; eligible drivers must complete online driving training within 15 days of hire. Physical duties include regularly standing, reaching, and communicating, and occasionally walking, sitting, and lifting or moving items weighing up to 30 pounds. The work environment is usually quiet to moderate in noise, with occasional exposure to outdoor weather conditions.

Requirements

High school diploma or GED.
At least one year of experience working with adults with developmental disabilities or in a related field.
Pass the Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check.
For employees who drive participants: current, valid driver's license and a good motor vehicle record; eligible drivers must pass online driving training within 15 days of hire.
Ability to relate well to people at all levels of an organization.
Proficiency in Microsoft Office and ability to learn company-specific programs and software.
Ability to solve practical problems and adapt quickly to new information and guidance.
Excellent verbal and written communication skills.
Detail-oriented, with the ability to perform work accurately.
Ability to work independently and as part of a team.
Ability to speak professionally and effectively before groups of customers or employees.
Ability to write routine reports and correspondence, and develop professionally written plans and supporting documentation.
Ability to initiate and lead age-appropriate, engaging activities and social groups, both virtually and in the community.
Knowledge of the community and its resources.
Ability to meet the physical demands of the position, including regularly standing and reaching and occasionally lifting or moving items up to 30 pounds, with reasonable accommodations where applicable.

Nice To Haves

Bachelor's degree in human services or another related field.

Responsibilities

Create, lead, and support assigned participants in daily academic, social, life, leisure, and recreational programming.
Assist in developing and implementing person-centered Individual Service Plans, including social, community inclusion, communication, behavior, and skill-development goals.
Identify and schedule meaningful, integrated, inclusive community activities and volunteer opportunities across varied settings and skill areas.
Coordinate with assigned staff to maximize the use of resources.
Design, coordinate, and implement curricula that build skills needed to support independence.
Gather input from participants to create a monthly schedule of events that reflects their preferences, desires, and outcomes.
Maintain a safe, clean, and orderly environment; promptly report unsafe conditions and medical concerns to the Program Manager or designee.
Follow established written protocols and plans.
Report allegations of abuse, neglect, and exploitation according to ServiceSource policies and procedures.
Support program design, development, and implementation.
Ensure programs meet CARF, licensing, Medicaid Waiver, and other regulatory standards.
Ensure participants' needs are met and monitor services provided by assigned personnel.
Adhere to health and safety regulations.
Perform other responsibilities as assigned.

Benefits

Competitive pay of $18 per hour.
More than three weeks of paid time off in the first year, with paid time off increasing based on tenure.
Eleven federal holidays observed.
Medical, dental, and vision coverage through Cigna.
403(b) retirement plan with company matching dollar for dollar up to 3% of the employee's contribution.
401(a) retirement plan with employer contributions.
Company-paid life, accidental death and dismemberment, and disability insurance.
Tuition reimbursement or tuition assistance and professional development funding.
$500 annual wellness reimbursement.
Flexible Spending and Health Savings accounts.
Employee Assistance Program and Wellness Program.
Career advancement opportunities and promotion pathways.
Additional employee perks.