Experienced Direct Support Professional (DSP)

Dungarvin • Albuquerque, NM

5d

About The Position

Dungarvin is hiring an experienced Direct Support Professional (DSP) to provide direct, person-centered support to people with intellectual and developmental disabilities, mental health or behavioral challenges, and/or significant medical needs. The role focuses on empowering individuals to live as independently and comfortably as possible while preserving their dignity and respect. The program serves people who may exhibit challenging behaviors, including physical or verbal aggression and property destruction, so the role calls for patience, sound decision-making, and experience with behavioral management or crisis plans.

DSPs provide hands-on assistance, instruction, encouragement, mentoring, and guidance; support daily living and personal care; help with housekeeping and meal preparation; and transport individuals to appointments and activities. They also document care and progress, build relationships with people served and teammates, and participate in community activities. The posting offers full-time and part-time shifts across AM, PM, and NOC schedules, with a starting wage of $17 per hour.

Requirements

• High school diploma or GED certificate.
• At least 18 years old.
• Valid driver's license because the role involves transporting individuals served.
• Successful background clearance as part of onboarding or employment.
• Ability to read, write, communicate, document care, and collaborate with team members.
• Computer skills for documentation.
• Patient, kind, dependable, adaptable, and flexible.
• Observant and detail-oriented, with good decision-making skills.
• Able to serve as a positive role model and work as part of a team.
• Committed to a respectful and collaborative environment.

Nice To Haves

• Prior experience supporting people with intense verbal and physical behaviors.
• Experience with behavioral management or crisis plans.
• Prior IDD, mental health, psychiatric, or security experience.
• Personal vehicle and auto-liability insurance may be required for some positions or locations.

Responsibilities

• Provide hands-on assistance, positive direction, instruction, encouragement, mentoring, and guidance.
• Support the comfort, safety, and personal growth of the individuals served.
• Assist with daily living tasks, including mobility, getting in and out of bed, dressing, bathing, and personal hygiene.
• Perform light housekeeping and meal preparation.
• Build relationships with individuals served and teammates.
• Attend community occasions and activities, including outdoor walks, games, and social events.
• Transport individuals served to appointments and other activities outside the home.
• Support individuals in living as independently as possible and participating fully in life.
• Document progress, milestones, and action steps.
• Follow support plans and collaborate with internal and external team members.

Benefits

• Medical, vision, and dental insurance for full-time employees.
• Supplemental insurance.
• Flexible Spending and HSA accounts for full-time employees.
• Pet insurance.
• Life insurance.
• 401(k) plan with a 3% employer match after one year of service.
• Paid time off accrual for employees who work 40 hours in a two-week period.
• PTO donation.
• Growth and development opportunities.
• Employee referral program.
• Scheduled pay increases.
• Employee Assistance Program.
• Mileage reimbursement.
• National brand discounts, including T-Mobile, Verizon, and Dell.
• Access to 50% of pay before payday through Tap Check.
• Paid training through a dedicated training department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED