Direct Support Manager
About The Position
The Direct Support Manager coordinates and directs operations of a Residential and/or Day Services Program. The role includes scheduling staff, implementing program plans, and coordinating appointments and activities for the individuals served. The manager provides insights and assistance to the direct support team, demonstrates and trains staff in emotionally supportive and therapeutic interactions, oversees facility and vehicle upkeep, and ensures living environments and program activities meet regulatory and accreditation standards. The role also provides on-call guidance during emergencies, manages petty cash and other financial accounts, coordinates grocery and supply purchases, and maintains accurate medical, social, and programmatic records.
Requirements
- Bachelor's degree in Psychology, Special Education, or a related field; relevant experience may be accepted in lieu of education.
- At least three years of related work experience, including one year of supervisory or management experience.
- Certification in CPR and First Aid is required.
- State of Connecticut DDS Medication Certification Card, or the ability to obtain one.
- Valid driver's license, vehicle registration, and current vehicle insurance declaration.
Nice To Haves
- Previous experience working with people with developmental disabilities is preferred.
- MANDT certification may be required for certain states.
Responsibilities
- Coordinate and direct operations of a Residential and/or Day Services Program.
- Schedule staff, implement program plans, and coordinate appointments and activities for individuals served.
- Provide insights, institutional knowledge, and assistance to members of the direct support team.
- Demonstrate and train team members to interact with individuals served in an emotionally supportive and therapeutic manner.
- Oversee maintenance and upkeep of the residential facility and vehicles.
- Ensure living environments and program activities comply with regulatory requirements and accreditation standards.
- Provide guidance and assist with emergency situations on an on-call basis.
- Manage petty cash funds and other financial accounts.
- Purchase groceries and supplies.
- Maintain detailed and accurate medical, social, and programmatic files.
Benefits
- Competitive pay
- Health insurance
- Professional and personal development opportunities
- Tuition reimbursement
- Paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
