Direct Sales Representative- MDU

Astound Broadband • Chicago, IL

7d

About The Position

The Direct Sales Representative supports Astound’s multifamily sales initiatives, building relationships with community organizations, condo associations, and apartment property management groups with 50 or more units within the serviceable footprint. The role focuses on acquiring residential customers through face-to-face outreach and relationship building, meeting recurring sales quotas, and managing property onboarding to increase subscriptions and penetration. Approximately 90% of the work is in the field, including outdoor prospecting and resident engagement. The representative also supports marketing campaigns and events, maintains accurate CRM records and sales reporting, understands property contracts and customer needs, and stays informed about competitors. The position offers a $40,000 base salary plus uncapped commission potential; stated total on-target earnings are $89,000, with the opportunity to exceed six figures through strong performance.

Requirements

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced, challenging environment.
• Excellent communication, relationship-building, organizational, presentation, and influence skills.
• Positive, creative, and persuasive personality.
• Motivated self-starter who is comfortable working autonomously.
• Detail-oriented with highly developed organizational and time-management skills.
• Sales-quota driven.
• Enjoys working outdoors and conducting field-based prospecting.

Responsibilities

• Cultivate individual sales through relationship building and maintain a bi-weekly sales quota.
• Acquire customers in multifamily residential settings through professional, face-to-face interaction with residents, property management groups, and referral sources.
• Aggressively pursue leads provided daily.
• Understand the unique characteristics of assigned properties within the portfolio.
• Distribute marketing materials, facilitate strategic marketing campaigns, and build Astound brand awareness.
• Manage the new-building onboarding process to drive subscriptions and penetration.
• Update the CRM with relevant information daily.
• Review and understand property contract language, service levels, restrictions, and obligations.
• Understand customer needs and articulate solutions.
• Create, plan, and execute regular multifamily property resident events.
• Attend mandatory sales meetings.
• Report sales statistics accurately and promptly to management.
• Stay up to date on competitor activity in the market.
• Perform other duties as assigned.

Benefits

• 401(k) retirement plan with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Paid time off/vacation starting at 80 hours per year, increasing with tenure
• 40 hours of floating holiday per year
• Seven paid holidays per year
• Paid sick leave, with hours varying by state or local law
• Tuition reimbursement program
• Employee discount program
• Bonus, commission, and sales incentives, if applicable

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED