Direct Sales Associate

Interstate Gas Supply•Cleveland, OH

11d•Onsite

About The Position

As a Direct Sales Associate, you will represent Just Energy on behalf of IGS Energy while working onsite within a major national retail partner location. You will act as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. The role focuses on acquiring and retaining customers, providing a superior retail experience, and using a consultative sales approach to help customers make informed decisions. Compensation includes a base salary and uncapped commission, with opportunities for advancement and professional development.

Requirements

Highly sales motivated, with strong customer service, customer retention, and sales-closing skills.
Understanding of the business, commitment to company values, and dedication to continuous learning and development.
Exceptional interpersonal skills and professionalism, with the ability to connect with diverse customers and colleagues.
Patience, a consistently positive attitude, and the ability to identify and overcome customer objections.
Strong negotiation and closing skills with a focus on customer education.
Ability to interpret, analyze, and evaluate information related to selling techniques.
Time-management and multitasking skills.
Ability to work independently and maintain a flexible schedule to meet performance expectations.
High school diploma or equivalent experience in retail or a related field preferred.
Previous experience in sales, customer retention, or account management.
Flexibility to work second-shift hours, including evenings, holidays, and weekends as needed.
Reliable transportation to and from the job and training sites.
Must be authorized to work in the United States on a full-time basis; current or future sponsorship is not available.
Ability to stand for extended periods at a booth in a retail location; regularly sit, stand, and walk; operate an iPad; and occasionally lift up to 10 pounds.

Nice To Haves

High school diploma or equivalent experience in retail or a related field is preferred.

Responsibilities

Represent Just Energy or IGS Energy at retail stores to acquire and retain customers while providing an exceptional customer experience.
Use consultative selling to identify customers’ needs and recommend natural gas, electricity, and alternative energy products.
Consistently achieve sales objectives and follow departmental goals, policies, and procedures.
Use listening and negotiation skills to address objections or skepticism while maintaining professionalism and customer interest.
Build collaborative working relationships with sales representatives, retail store managers, and retail employees.
Learn and demonstrate current product programs and offerings, and communicate clearly to help customers make informed decisions.

Benefits

Competitive base salary and uncapped commission.
Performance incentives and recognition programs.
Opportunity to earn additional incentive time off based on sales performance.
Medical, dental, and vision insurance.
Three weeks of paid time off in the first year and company holidays.
401(k) plan with company match.
Employee discounts and retail partner perks.
Onboarding, ongoing training, coaching, and skill development.
Career advancement opportunities and opportunities to become an energy-solutions subject matter expert.
Free telehealth and employer health savings account contributions.
Headspace and free mental healthcare visits for employees and dependents.
Paid family and caregiver leave, plus fertility, adoption, and surrogacy support.
Tuition reimbursement, paid leaves, employee hardship fund, and other perks.
Financial wellbeing tools.