Residential Direct Care (B)

Triangle•Danvers, MA

4d•Onsite

About The Position

The Direct Care employee provides coverage and support for individuals served during assigned residential shifts at the Bates Street location. The role supports individuals’ growth across QUEST quality-of-life areas and helps them work toward goals in their Individual Support Plans in coordination with other team members. Support may include problem solving, personal and medical care, socialization and leisure, interpersonal skills, household and money management, activities of daily living, and exercising human and civil rights. The employee may assist with developing and implementing behavior support plans, respond to individual needs, complete required records, transport or accompany individuals to appointments and community activities, and maintain the property in good sanitary condition. This is a part-time position for 22 hours per week: Thursday and Friday, 3 p.m.–10 p.m., and Saturday, 3 p.m.–11 p.m. The employee reports to the Residential Program Manager and attends scheduled supervision, staff meetings, and training. The employee is expected to follow Triangle policies, maintain a positive and respectful attitude, communicate with the supervisor about departmental issues, manage time and priorities effectively, report to work prepared and on time, and meet department productivity standards.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to verbally communicate, read, analyze, interpret, and write documents.
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
Ability to occasionally stand, walk, sit, use hands to handle objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, talk, hear, taste, or smell.
Ability to occasionally lift and/or move up to 25 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Provide direct-care coverage and support for individuals during assigned shifts, responding to their needs and issues.
Support individuals’ growth in QUEST quality-of-life areas, including Individual Control, Respect and Dignity, Relationships, Community Membership, Personal Growth and Accomplishments, and Personal Well-being.
Assist individuals in working on goals identified in their Individual Support Plans in coordination with other team members.
Support individuals as needed or directed with problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household and money management, activities of daily living, and asserting human and civil rights.
Assist in developing and implementing behavior support plans.
Know emergency procedures and basic emergency information for individuals living at the covered location.
Complete required documentation, including communication and case logs, ROADs Charts, daily progress notes, incident reports, medication and treatment charts, and medication occurrence reports.
If certified to dispense medications, dispense them as prescribed; report medication occurrences to the Program Manager, complete required forms, and follow applicable procedures.
Transport or accompany individuals to appointments and community-based activities and events as needed.
Maintain Triangle property in good, sanitary condition.
Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
Attend training as directed by the Program Manager.
Perform additional duties assigned by the Program Manager and accomplish appropriate tasks.
Adhere to Triangle policies and procedures and act as a role model within and outside Triangle.
Communicate regularly with the supervisor about departmental issues, manage time and workload effectively, report to work on time and prepared, and meet department productivity standards.