Residential Direct Care (B)

Triangle•Danvers, MA
•Onsite

About The Position

The Direct Care employee provides coverage and support for individuals served at Triangle’s Bates Street residential location. The role supports individuals’ quality of life, personal growth, independence, and daily needs, while coordinating with other team members and following Individual Support Plans and behavior support plans. Duties also include documentation, transportation, maintaining the property, and attending supervision, staff meetings, and training. The position is full-time, 31 hours per week, with scheduled shifts Saturday and Sunday from 9 a.m. to 9 p.m. and Monday from 3 p.m. to 10 p.m.

Requirements

  • High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to verbally communicate, read, analyze, interpret, and write documents.
  • Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
  • Ability to occasionally perform the listed physical activities, including standing, walking, sitting, using hands, reaching, climbing stairs, balancing, stooping, kneeling, talking, hearing, tasting, or smelling.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Responsibilities

  • Provide direct care coverage and respond to individuals’ needs during assigned shifts.
  • Support individuals’ growth in QUEST quality-of-life areas, including individual control, respect and dignity, relationships, community membership, personal growth and accomplishments, and personal well-being.
  • Assist individuals with goals in their Individual Support Plans in coordination with other team members.
  • Support individuals with problem solving, personal care, medical care, socialization, leisure activities, interpersonal skills, household tasks, money management, activities of daily living, and asserting human and civil rights.
  • Assist in developing and implementing behavior support plans.
  • Know emergency procedures and relevant emergency information for individuals at the assigned location.
  • Complete required documentation, including communication logs, case logs, ROADs charts, daily progress notes, incident reports, medication and treatment charts, and medication occurrence reports.
  • If certified to dispense medication, administer prescribed medications, report medication occurrences to the Program Manager, complete required forms, and follow applicable procedures.
  • Transport or accompany individuals to appointments and community-based activities and events as needed.
  • Maintain Triangle property in good and sanitary condition.
  • Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
  • Attend training as directed by the Program Manager.
  • Perform additional duties as assigned by the Program Manager and other appropriate tasks.
  • Adhere to Triangle policies and procedures, serve as a role model, maintain a positive and respectful attitude, communicate with the supervisor about department issues, manage time and workload effectively, report to work on time and prepared, and meet department productivity standards.
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