Residential Direct Care (L)

Triangle•Malden, MA

4d•Onsite

About The Position

The Direct Care employee provides direct care coverage and support to individuals served at the Lawrence Street location during assigned shifts. The role supports individuals’ growth in QUEST quality-of-life areas and helps them work toward goals in their Individual Support Plans in coordination with other team members. Support may include problem solving, personal and medical care, socialization and leisure activities, interpersonal skills, household and money management, activities of daily living, and asserting human and civil rights. The employee assists with developing and implementing behavior support plans, follows emergency procedures, completes required records, and may dispense medications if certified. The role may include transporting or accompanying individuals to appointments and community activities, maintaining Triangle property, and attending scheduled supervision, staff meetings, and training. The employee is expected to follow Triangle policies, serve as a role model, maintain a positive and respectful attitude, communicate with the supervisor, manage time effectively, report to work prepared and on time, and meet department productivity standards. This is a part-time position for 15 hours per week: Sunday from 4:00 p.m. to 11:00 p.m. and Saturday from 10:00 a.m. to 6:00 p.m. The work environment is generally moderately noisy. Physical requirements include occasional standing, walking, sitting, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, talking, hearing, tasting, smelling, and lifting or moving up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to verbally communicate, read, analyze, interpret, and write documents.
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to meet the stated physical demands, with reasonable accommodation where applicable.

Responsibilities

Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
Support individuals’ growth in QUEST quality-of-life areas, including individual control, respect and dignity, relationships, community membership, personal growth and accomplishments, and personal well-being.
Assist individuals in working on areas identified in their Individual Support Plans, in coordination with other team members.
Support individuals as needed or directed with problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household and money management, activities of daily living, and asserting human and civil rights.
Assist in developing and implementing behavior support plans.
Know emergency procedures and basic emergency facts regarding individuals living at the location where coverage is provided.
Complete necessary documentation, including communication logs, case logs, ROADs charts, daily progress notes, incident reports, medication and treatment charts, and medication occurrence reports.
If certified to dispense medications, administer medications as prescribed, report medication occurrences to the Program Manager, complete required forms, and follow applicable procedures.
Transport or accompany individuals to appointments and community-based activities and events as needed.
Maintain Triangle property in good and sanitary condition.
Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
Attend training as directed by the Program Manager.
Perform additional duties assigned by the Program Manager and accomplish all appropriate tasks.
Adhere to Triangle policies and procedures and act as a role model within and outside Triangle.
Maintain a positive and respectful attitude, communicate regularly with the supervisor about department issues, manage time and priorities effectively, report to work on time and prepared, and meet department productivity standards.