Direct Care Supervisor

Apex Staffing • Little Rock, AR

9d

About The Position

A full-time Direct Care Supervisor (QIDP) role with a respected provider serving people with intellectual and developmental disabilities in Central Arkansas. The supervisor leads and coordinates the direct care team and helps ensure people supported receive consistent, high-quality care. The role involves managing schedules and service requirements, communicating with families and care partners, and responding to staffing needs and after-hours issues as needed.

Requirements

• QIDP (Qualified Intellectual Disabilities Professional) status.
• Strong organizational, communication, and problem-solving skills.
• Ability to pass required background checks.
• Ability to respond to after-hours calls when needed.

Nice To Haves

• A bachelor's degree is preferred.
• Supervisory or scheduling experience in direct care, waiver services, or DDS programs is a plus.

Responsibilities

• Lead and coordinate direct care staff providing supported living services, including scheduling and arranging coverage for vacations, illness, and other leave.
• Serve as a primary contact for people supported, their families and guardians, case managers, and DDS officials.
• Attend person-centered planning meetings, IEP meetings, staffings, and court hearings, and work closely with care coordinators.
• Ensure plans of care and contract requirements are followed; review schedules and medication logs.
• Review weekly time entries for accurate billing and payroll, and complete incident, monthly, and quarterly reports on time.
• Recommend hiring and other personnel actions, complete staff evaluations, and track background checks and training.
• Coordinate family visits, transportation, and school placements.
• Respond to after-hours emergencies and staffing issues as needed, protect confidential information, and follow HIPAA requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed