Dining Services Supervisor

Wesley Manor Retirement Community • Louisville, KY

7d • $45,000 - $50,000

About The Position

Wesley Manor Retirement Community is seeking a resident-focused Dietary Services Supervisor to lead and coordinate daily dining operations across its Assisted Living Center, Health Care Center, and Memory Care Center. The supervisor oversees Dietary Team Leaders/Mentors and assigned dietary staff, staffing and service quality, financial accountability, food safety, and regulatory compliance while supporting excellent resident dining experiences.

The role oversees meal preparation, tray line operations, dining room service, kitchen workflow, sanitation, food quality, resident concerns, ordering and inventory, cost controls, staff training, and operational records. The supervisor collaborates with the Director of Dining Services and departments including Nursing, Administration, and Human Resources.

This is a full-time, exempt position reporting to the Director of Dining Services. Compensation is $45,000–$50,000 based on experience. The shift is 11:30 AM to 8:00 PM, Monday through Friday, with possible weekends as needed.

Requirements

• High school diploma or GED required.
• At least two years of supervisory or management experience in food service, healthcare dining, or hospitality.
• Working knowledge of food safety practices, sanitation, applicable health department regulations, and workplace safety standards.
• Ability to supervise and develop employees, organize staffing coverage, and address performance issues appropriately.
• Knowledge of inventory management, purchasing, operational budgeting, and cost-control principles.
• Strong communication, resident-service, leadership, organization, and problem-solving skills.
• Ability to stand and walk for extended periods, lift up to 30 pounds, and bend, reach, push, and carry in a kitchen environment, with or without reasonable accommodation.
• Microsoft Suite experience required.

Nice To Haves

• Additional education in food service management, hospitality, or healthcare.
• Experience in senior living, long-term care, or healthcare food service.

Responsibilities

• Provide direct supervision, coaching, performance feedback, and daily direction to Dietary Team Leaders/Mentors and assigned dietary employees.
• Coordinate performance evaluations and corrective action with the Director of Dining Services; contribute to hiring, advancement, and separation decisions.
• Develop departmental staffing schedules and respond to call-ins, coverage gaps, shift changes, and operational staffing needs.
• Participate in employee recruitment, interviews, onboarding, orientation, and ongoing training.
• Oversee meal preparation, tray line operations, dining room service, kitchen workflow, and sanitation across assigned service areas.
• Monitor meal quality, appearance, accuracy, portion sizes, temperatures, and timely service in accordance with resident dietary instructions.
• Respond to resident dining concerns and implement service improvements in coordination with Nursing and other departments.
• Ensure proper food handling, labeling, storage, sanitation, temperature documentation, infection prevention, and safe equipment operation.
• Conduct routine food safety and operational inspections, maintain department records, and support regulatory survey readiness and corrective action.
• Coordinate ordering, inventory monitoring, vendor communication, and supply availability within approved departmental guidelines.
• Monitor food waste, purchasing trends, labor utilization, and operational expenses; recommend cost-control improvements.
• Ensure dietary staff complete assigned training and demonstrate required food service and safety competencies.
• Communicate operational updates, risks, staffing concerns, and improvement opportunities to the Director of Dining Services.
• Collaborate with Nursing, Administration, Human Resources, and other departments to support resident well-being and organizational goals.
• Attend required meetings, trainings, and organizational activities; perform other related duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• Employee Assistance Program (EAP).
• Employer-paid basic life and AD&D insurance, with options for voluntary life, disability, accident, and critical illness coverage.
• 401(k) plan with company match.
• Professional development and career advancement opportunities.
• Paid time off.
• Six paid holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED