Dining Services Supervisor (Cork & Craft)

The University of Arizona • Tucson, AZ

1d • Onsite

About The Position

The Arizona Student Union is seeking a Dining Services Supervisor for Cork & Craft. This position oversees the day-to-day operations of a dining location and the workflow of cooks and dining service staff, including senior attendants, attendants, baristas, cashiers, and sanitation staff. The supervisor assists the manager with hiring, scheduling, training, and time approval within University policy, and manages inventory and ordering according to the location’s needs. The position reports to the manager and may require evening, weekend, and holiday work.

The role leads staff during shifts, oversees restaurant opening and closing, and monitors point-of-sale operations, shift reports, and logs. It supports front- and back-of-house operations, including food preparation, ordering, inventory control, labor and food costs, budgeting, and profit-and-loss development. The supervisor communicates instructions and service updates, monitors staff workflow, supports customer-service practices and resolves customer concerns, and helps ensure safe food handling and workplace safety. The role may also help maintain the online shop, including express catering.

Requirements

• High school diploma or high school diploma equivalency.
• At least 7 years of relevant experience, or an equivalent combination of education and work experience.
• Availability to work weekends, evenings, and holidays.
• Ability to interpret instructions and perform basic arithmetic calculations.
• Skilled in computerized inventory control systems.

Nice To Haves

• Knowledge of scheduling, customer relations, and restaurant leadership.
• Experience in a high-volume restaurant concept.
• Experience in food service production, culinary and service techniques, and standards.

Responsibilities

• Lead staff during shifts by assigning stations, side work, and other tasks.
• Open and/or close the restaurant according to established standard operating procedures.
• Oversee point-of-sale operations, shift reports, and required logs.
• Monitor product levels and communicate inventory needs.
• Assist the manager with front- and back-of-house operations, including ordering, inventory control, food preparation, labor and food costs, budgeting, profit-and-loss development, and labor management.
• Assist with staff training and coordinate work schedules.
• Communicate verbal and written instructions to assigned staff.
• Monitor assigned staff workflow and notify the manager of concerns.
• Communicate daily goals, menu changes, promotions, and service changes.
• Support the planning, development, and implementation of ideas to maintain excellent customer service.
• Lead and monitor customer-service practices and address customer concerns in real time.
• Ensure maintenance orders are submitted and receive materials and supplies through the Culinary Services procurement and distribution system.
• Ensure safe food handling and workplace safety practices.
• May assist with maintaining the online shop, including express catering.

Benefits

• Health, dental, and vision insurance plans.
• Life insurance and disability programs.
• Paid vacation, sick leave, and holidays.
• Tuition reduction at the University of Arizona, Arizona State University, and Northern Arizona University for the employee and qualified family members.
• Retirement plans.
• Access to University of Arizona recreation and cultural activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED