Dining Services Director of Operations

Healthcare Services Group, Inc.•OXFORD, MS

About The Position

Healthcare Services Group (HCSG) is hiring a Dining Services Director of Operations to oversee dining services operations across multiple districts and locations. The role focuses on providing consistent, compliant dining services and enhancing customer and resident experiences. The director supervises operations and staff, supports training and development, manages scheduling, maintains operational records, and serves as a liaison between building occupants, administrators, and HCSG staff. The position requires a bachelor's degree in management or a related field, or extensive relevant experience at the district level for consideration, along with healthcare dining and nutrition services experience and personnel supervision. Specialized training in dining services management and nutrition is desirable. The role also requires regulatory compliance, budget and P&L management, basic computer skills, a valid driver's license, and residency within the service area. Physical requirements include lifting and carrying up to 50 pounds, pushing and pulling up to 50 pounds, standing, sitting, bending, and walking for extended periods, and continuously performing routine, repetitive tasks. The employee must be able to work around food and cleaning products.

Requirements

Bachelor's degree in management or a related field is required; extensive relevant work experience (5+ years) with a proven record of success at the district level may be considered instead.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision is required.
Strong organizational and communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Ability to complete regulatory compliance courses, identify issues, and implement necessary changes.
Strong leadership, interpersonal, analytical, and communication skills.
Proven success in P&L and budget management.
Excellent organizational and time-management skills, with a track record of growing accounts.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Ability to lead, direct, and support a team in a diverse environment.
Ability to lift and carry up to 50 pounds; push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Valid driver's license.
Residency within the service area is required.

Nice To Haves

Specialized training in dining services management and nutrition.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Act as a liaison between building occupants and administrators and HCSG staff, communicating directives and ensuring consistency across locations.
Complete other duties as assigned.