About The Position

The Dining Services Aide helps provide a pleasant meal experience for residents of an assisted living and memory care community. The role involves preparing the dining room for meals, serving food and beverages, and cleaning dining and service areas after meals. The position requires a flexible schedule that includes evenings, alternating weekends, and some holidays.

Requirements

  • Knowledge of customer-service principles, including assessing customer needs and meeting service quality standards.
  • Ability to listen attentively to residents, take time to understand them, ask questions as appropriate, and avoid interrupting.
  • Understanding of proper table settings for each meal.
  • Willingness and ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays.
  • 0 to 3 months of experience in hospitality, fast food, or a related field; no experience is necessary.
  • Employees under 18 may not clean or put away kitchen knives.

Responsibilities

  • Maintain consistent and predictable attendance.
  • Follow the policies, procedures, and provisions of the community’s dining services programs.
  • Confirm residents’ menu selections and serve plated food.
  • Keep beverages at appropriate levels throughout the meal.
  • Clean dining rooms and service areas after each meal and store equipment.
  • Clean kitchen equipment, appliances, floors, food storage areas, refrigerators, freezers, and sinks according to schedule.
  • Stack, soak, and operate the dishwasher; put clean dishes, pots, and pans in their proper storage places.
  • Become familiar with Safety Data Sheets (SDS) for cleaning supplies.
  • Attend required training and complete scheduled Relias training.
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