Dining Service Director

Brightview Senior Living, LLC•White Plains, NY

About The Position

The Dining Services Director at a Brightview Senior Living community leads the dining operation and serves as a coach to dining associates and an advocate for residents. The role is responsible for managing day-to-day dining services and ensuring residents receive attentive service, appealing food, and engaging dining options. The position is for Brightview Greenburgh, which is scheduled to open in Summer 2027. The Director builds and manages the community’s dietary team and establishes communication with associates, residents, families, and guests to support excellent care and nutrition. The Director is a visible presence during meal service, engages with residents, and seeks feedback on menus, dining experiences, and satisfaction. The role also contributes to budget development and maintenance, vendor relationships, kitchen and dining-area upkeep, meal preparation, community marketing and public relations, and special projects supporting other Brightview communities. This role is part of the community leadership team.

Requirements

A minimum of 2–4 years of food service management experience in the hospitality field, such as country clubs or banquets.
Demonstrated ability to lead and manage a large, diverse team, ranging from dishwashers to chefs.
Current Safe Serve or another relevant certification.
Demonstrated experience in food preparation.
Ability to organize and manage multiple priorities.
Ability to plan and manage a budget.
Ability to analyze reports.
Moderate computer skills in the standard Microsoft suite.
Positive attitude, enthusiasm, and energy.
Strong written and verbal communication skills.

Nice To Haves

Bachelor’s degree preferred, with education focused in culinary, hospitality, or food management.

Responsibilities

Build, develop, and manage the community’s dietary associates.
Establish a communication plan involving the team, residents, family members, and guests to support excellent resident care and nutrition.
Maintain a visible and approachable presence during meal service and engage with residents to ensure a positive dining experience.
Work with residents and families to gather feedback on menu preferences, dining experiences, and meal satisfaction.
Assist in developing and maintaining the dining services budget.
Develop vendor relationships.
Ensure the kitchen and dining areas are properly maintained, clean, and safe.
Work with the team to prepare meals.
Collaborate with other departments to support community marketing and public relations.
Participate in special projects and assignments supporting other Brightview communities.