Dining Service Director

Brightview Senior Living, LLC•Catonsville, MD

About The Position

The Dining Services Director at a Brightview community leads and coaches dining associates and advocates for residents. The role manages daily dining services operations and works to ensure residents receive exceptional service, delicious food, and varied, engaging dining options. The director builds, develops, and manages the community’s dietary associates and establishes communication with associates, residents, family members, and guests to support excellent care and nutrition. During meal service, the director maintains a visible, approachable presence, engages residents, and gathers feedback from residents and families about menu preferences, dining experiences, and overall satisfaction. The position also supports development and maintenance of the dining services budget, develops vendor relationships, ensures kitchen and dining areas are properly maintained, clean, and safe, and works with the team to prepare meals. The director collaborates with other departments on community marketing and public relations and may support special projects and assignments at other Brightview communities. This is a community leadership role focused on positively affecting residents’ ability to live active, vibrant lives.

Requirements

At least 2–4 years of food service management experience in the hospitality field, such as a country club or banquets.
Demonstrated ability to lead and manage a large, diverse group of associates, ranging from dishwashers to chefs.
Current Safe Serve or other relevant certification.
Demonstrated experience in food preparation.
Ability to organize and manage multiple priorities.
Ability to plan and manage a budget.
Ability to analyze reports.
Moderate computer skills in the standard Microsoft suite.
Positive attitude, enthusiasm, and energy.
Ability to communicate effectively in English.

Nice To Haves

Bachelor’s degree preferred, with education focused in culinary, hospitality, or food management.

Responsibilities

Build, develop, and manage the community’s dietary associates.
Establish a communication plan for the dining team, residents, family members, and guests.
Support excellent care and nutrition for residents.
Maintain a visible and approachable presence during meal service and engage residents to ensure a positive dining experience.
Work with residents and families to gather feedback about menu preferences, dining experiences, and meal satisfaction.
Assist with the development and maintenance of the dining services budget.
Develop vendor relationships.
Ensure the kitchen environment and dining areas are properly maintained, clean, and safe.
Work with the team to prepare meals.
Collaborate with other departments to support community marketing and public relations.
Serve on special projects and assignments supporting other Brightview communities.