Dining Services Director

Harmony Senior Services•Newark, DE

11d•Onsite

About The Position

The Dining Services Director supervises all aspects of food service for the community, including staffing, meal preparation and service, sanitation, purchasing, inventory, budgeting, and equipment maintenance. The director ensures meals and menus meet residents’ dietary needs and applicable health regulations, oversees dining services staff, and provides customer service to residents, visitors, and colleagues. The role also supports marketing functions and coordinates resident food committee meetings and staff training.

Requirements

Must possess a Food Service Manager Certificate and/or meet all regulatory requirements necessary to hold a position as Food Service Manager.
Working knowledge of ordering, storing, preparing, and serving food in a food service environment, preferably in senior care.
Must be a high school graduate.
Experience in dining services with management or leadership experience.
Must be ServSafe Certified.
Strong customer service skills and ability to communicate effectively with residents, visitors, staff, and the management team.
Must be willing and able to work a flexible schedule, including weekends and holidays.
Good leadership and supervisory skills.
Knowledge and understanding of the nutritional needs and challenges of assisted living residents.
Ability to sit, stand, bend, and walk intermittently during the workday.
Ability to lift 50 pounds regularly, or at least eight times per shift, and carry heavy objects up to 20 feet.
Strong organizational skills and ability to multitask.
Must maintain a neat and clean public appearance.

Responsibilities

Hire, train, supervise, and evaluate dining services staff, ensuring food is prepared, stored, and handled according to policies.
Direct and assist with preparing and serving meals to residents, associates, and guests.
Prepare monthly menus appropriate to residents’ dietary needs, ensure menus are followed, and post menus in the kitchen.
Ensure meals are served on schedule, with no more than fourteen hours between the evening meal and breakfast, and make a nutritious evening snack available.
Keep copies of menus as served for at least three months.
Maintain kitchen, dining, and storage areas and equipment in clean, working order, and ensure sanitation exceeds applicable health requirements and community standards.
Order raw food, supplies, and equipment through approved vendors and maintain accurate inventory.
Maintain food, supply, and labor-hour quality standards and budgets; control portions and observe amounts consumed.
Manage the food service department in accordance with personnel policies.
Develop and maintain a preventative maintenance program for dining services equipment with the Maintenance Supervisor.
Attend required staff meetings and in-services.
Meet with new residents within four days of move-in and learn their dietary needs, requests, abilities, likes, and dislikes; remain alert to changes in diet orders or abilities.
Provide excellent customer service to residents, visitors, and staff, and follow confidentiality policies for resident information.
Recognize the dietary needs of Harmony Square residents, train staff to identify those needs, and ensure food offerings are appropriate.
Conduct monthly food committee meetings with resident representatives.
Plan, organize, assist with, and supervise dining services activities that support marketing functions.
Set up and conduct in-service educational training for dining services staff and, as assigned, other staff.