Dining Services Director

Warm Hearth Village•Blacksburg, VA
•Onsite

About The Position

The Dining Services Director at Kroontje Health Care Center leads the full resident dining experience, from menu planning and purchasing to food quality, presentation, and service. Supported by AM and PM supervisors, the director leads cooks and dining servers, incorporates resident preferences into service improvements, and balances hospitality, food safety, and financial stewardship while fostering a team grounded in trust and respect. The role includes planning resident-centered menu cycles, overseeing purchasing and inventory, maintaining food safety and regulatory compliance, managing staff and personnel processes, coordinating catering and committees, and promoting workplace safety. Work takes place indoors in kitchen, dining room, and office settings, with a varied schedule to support rounds during breakfast, lunch, and dinner.

Requirements

  • At least three years of kitchen or dining management experience.
  • CDM Certification.
  • Safe Serve Certification.

Responsibilities

  • Create resident-centered 4–6-week menu cycles one month in advance, incorporating food preferences and dietary needs.
  • Connect with residents during breakfast, lunch, and dinner rounds and use their feedback to improve meals and service.
  • Oversee purchasing, inventory, budgeting, and waste reduction, aligning food production with menus and resident needs.
  • Maintain food safety and sanitation standards, including temperature records, portion control, standardized recipes, and meal accuracy checks.
  • Ensure compliance with applicable regulations and required nutrition documentation.
  • Lead AM and PM supervisors, cooks, and dining servers; oversee scheduling, hiring, onboarding, training, and team communication.
  • Review payroll biweekly and monitor overtime weekly; manage performance reviews and personnel processes in collaboration with supervisors and Human Resources.
  • Coordinate catering for special events, participate in assigned committees, and uphold Warm Hearth’s values and employee policies.
  • Promote a safe workplace through staff safety training, emergency drills, hazard correction, and incident documentation.

Benefits

  • Four weeks of paid time off (PTO) annually, with access to five days of PTO immediately upon hire.
  • Low-cost Health Savings Account (HSA) options.
  • Dental and vision insurance available.
  • Free meals for every shift worked.
  • Free access to the fitness center and saltwater pool.
  • Ongoing training and career development opportunities.
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