Dining Service Director

Brightview Senior Living, LLC•Billerica, MA

11d

About The Position

The Dining Services Director at a Brightview community leads and coaches dining associates and advocates for residents while managing the day-to-day dining services operation. The role focuses on providing exceptional service, delicious food, and engaging dining options for current and future residents. The director builds, develops, and manages the community’s dietary associates and establishes communication with team members, residents, families, and guests to support excellent care and nutrition. The director is a visible and approachable presence during meal service, engages residents about their dining experience, and gathers feedback on menu preferences, dining experiences, and meal satisfaction. The role also supports development and maintenance of the dining services budget, vendor relationships, and the upkeep, cleanliness, and safety of the kitchen and dining areas. The director works with the team to prepare meals, collaborates with other departments on community marketing and public relations, and participates in special projects and assignments supporting other Brightview communities. This position is part of the community leadership team and offers the opportunity to positively affect residents’ ability to live an active, vibrant life.

Requirements

At least 2–4 years of food service management experience in the hospitality field, such as a country club or banquets.
Demonstrated ability to lead and manage a large, diverse group of associates, ranging from dishwashers to chefs.
Current Safe Serve or other relevant certification.
Demonstrated experience in food preparation.
Ability to organize and manage multiple priorities.
Ability to plan and manage a budget.
Ability to analyze reports.
Moderate computer skills in the standard Microsoft suite.
Ability to effectively communicate in English.
Positive attitude, enthusiasm, and energy.

Nice To Haves

Bachelor’s degree preferred, with education focused in culinary, hospitality, or food management.

Responsibilities

Build, develop, and manage the community’s dietary associates.
Establish a communication plan involving the team, residents, family members, and guests to support excellent care and nutrition.
Be a visible and approachable presence during meal service and engage residents to ensure a positive dining experience.
Solicit feedback from residents and families about menu preferences, dining experiences, and satisfaction with meals.
Assist in developing and maintaining the dining services budget.
Develop vendor relationships.
Ensure kitchen and dining areas are properly maintained, clean, and safe.
Work with the team to prepare meals.
Collaborate with other departments to support community marketing and public relations.
Serve on special projects and assignments supporting other Brightview communities.