Dining Director

Allouez Senior Living•Green Bay, WI

About The Position

The Dining Director is responsible for preparing and serving food according to residents’ nutritional needs, providing food and customer service to residents and guests, and maintaining high standards of food quality, sanitation, and safety. The position represents Frontida and promotes its culture and food philosophies: “Fresh is Always Better, Hydration is Vital, Nutrition is Important, Understand Flavor and Balance, and Food Should be an Experience!” The role manages food and dietary supplies within budget, follows approved menus, documents substitutions and expenses, orders and inventories supplies, and ensures food is correctly stored, labeled, rotated, and served. It accommodates physician-ordered modified diets, assists residents with eating as needed, monitors meal satisfaction, and maintains kitchen cleanliness and required food-safety records. The employee is expected to learn applicable community protocols and state regulations, provide courteous and compassionate service, work well with others, and uphold Frontida’s values.

Requirements

Successfully complete the probationary period.
Complete CBRF Dietary training.
Complete ServSafe training.
Pay attention to detail and follow instructions for reading recipes and following dietary needs and meal orders.
Be able to prepare food, cook, serve meals, and assist residents with eating.
Be able to operate kitchen equipment and maintain clean, safe, and orderly food preparation and storage areas.
Be able to stand, sit, and walk for long periods.
Have full ranges of motion to climb, balance, kneel, crouch, or crawl.
Have full function of hands and arms.
Be physically able to prepare food, cook, serve meals, and assist residents with eating.
Occasionally lift or move up to 25 pounds.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Represent Frontida professionally and embrace its culture, including treating others as one would like to be treated.
Stay within food and dietary supplies budgets and document expenses on the expense management form.
Follow the approved menu and document substitutions made for special events, resident preferences, or other necessary reasons.
Use the food vendor order guide to prepare a weekly shopping list and inventory food and dietary supplies weekly to reduce waste and manage the budget.
Put groceries away and ensure items are dated, rotated, and stored according to food-safety standards.
Use only approved food vendors and shop in grocery stores minimally and only for emergencies.
Monitor meal service, promote resident satisfaction, and receive feedback as appropriate.
Follow the menu and provide timely, accurate service; ensure meals are appetizing and served at the proper temperature and texture.
Check counters, refrigerators, pantries, and freezers daily for correct food storage and labeling; discard prepared food more than three days old or food stored outside Serve Safe guidelines.
Meet physician-ordered modified diet needs, including thickened liquids and pureed or soft and bite-sized diets.
Assist residents with eating as needed.
Maintain a clean and orderly kitchen, including cleaning during food preparation, keeping pantries organized, cleaning and organizing refrigerators and freezers daily, and keeping ovens and cooktops clean and degreased.
Use clean washcloths throughout the day to keep counters and cooking surfaces sterile; complete cleaning tasks, remove garbage, and leave the kitchen clean before departure.
Document food, freezer, and refrigerator temperatures according to standards.
Maintain menu records according to standards.
Learn and follow community protocols and procedures and the rules and regulations of the state where employed.
Provide courteous, professional customer service; work as a team and be compassionate and patient with elderly residents, family members, and guests.
Perform other duties assigned by the Executive Director/House Manager.
Uphold Frontida’s values: Tell the Truth, Work Hard, Follow the Rules, Love Others, and Have Fun.