Dining Director

Frontida Careers•Green Bay, WI
•$60,000

About The Position

The Dining Director is responsible for preparing and serving food according to residents’ nutritional needs, providing food and customer service to residents and guests, and maintaining high standards of quality, sanitation, and safety. The role represents Frontida and promotes its culture and food philosophies: fresh is always better, hydration is vital, nutrition is important, understand flavor and balance, and food should be an experience. The position manages food and dietary supplies within budget, follows the approved menu and documents substitutions, plans weekly shopping from the vendor order guide, and inventories supplies to reduce waste. It ensures food is properly stored, labeled, rotated, prepared, and served in accordance with food-safety standards, including meeting physician-ordered modified diets. The role also monitors resident satisfaction, assists residents with eating as needed, maintains a clean and orderly kitchen, and completes required temperature and menu records. The employee is expected to learn community procedures and applicable state regulations, provide courteous and compassionate service, and uphold Frontida’s values.

Requirements

  • Must successfully complete the probationary period.
  • Must have CBRF Dietary and ServSafe training.
  • Attention to detail and ability to follow instructions for recipes, dietary needs, and meal orders.
  • Ability to prepare food, cook, serve meals, and assist residents with eating.
  • Ability to operate kitchen equipment and maintain clean, safe, and orderly food preparation and storage areas.
  • Able to stand, sit, and walk for long periods; climb, balance, kneel, crouch, or crawl; and use hands and arms with full function.
  • Physically able to prepare food, cook, serve meals, and assist residents with eating.
  • Occasionally able to lift or move up to 25 pounds.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Represent Frontida professionally and embrace its culture of treating others as one would like to be treated.
  • Manage food and dietary supplies within budget and document expenses on the expense management form.
  • Follow the approved menu and document substitutions made for special events, resident preferences, or other necessary reasons.
  • Use the food vendor order guide to prepare a weekly shopping list and use only approved food vendors; shop at grocery stores minimally and only for emergencies.
  • Inventory food and dietary supplies weekly to minimize waste and manage the budget.
  • Put groceries away and ensure items are dated, rotated, and stored according to food-safety standards.
  • Monitor meal service, assess resident satisfaction, and receive feedback as appropriate.
  • Follow the menu and provide timely, accurate service, ensuring meals are appetizing and served at proper temperatures and textures.
  • Check food in counters, refrigerators, pantries, and freezers daily for correct storage and labeling; discard prepared food after three days or food stored outside Serve Safe guidelines.
  • Meet modified-diet needs according to physician orders, including thickened liquids, pureed diets, and soft and bite-sized diets.
  • Assist residents with eating as needed.
  • Maintain a clean and orderly kitchen, including cleaning during food preparation, organizing pantries and refrigerators and freezers, degreasing ovens and cooktops, and using clean washcloths on surfaces.
  • Complete cleaning tasks by the end of the shift, leave the kitchen clean, and remove garbage before departure.
  • Document food, freezer, and refrigerator temperatures according to standards and maintain menu records.
  • Learn the community’s protocols and procedures and the rules and regulations of the state where employed.
  • Provide courteous, professional customer service; work well with the team; and be compassionate and patient with residents, family members, and guests.
  • Perform other duties assigned by the Executive Director/House Manager.
  • Uphold Frontida’s values: Tell the Truth, Work Hard, Follow the Rules, Love Others, and Have Fun.
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