DINING ROOM SUPERVISOR (TR/PRN)

Riverside Healthcare • Kankakee, IL

4d

About The Position

The Dining Room Supervisor at Riverside Senior Living oversees daily dining room operations to ensure residents receive high-quality service and have a positive dining experience. The role supervises wait staff, coordinates with the kitchen team, trains staff, responds to resident concerns, and ensures dining services meet regulatory, safety, and facility standards. The supervisor also monitors dining room setup and cleanliness, tracks supplies, and builds positive relationships with residents. Additional duties may include assisting with special events, sharing resident feedback with the dietary team, and supporting scheduling, reporting, and incident documentation.

Requirements

• At least 3 years of supervisory experience in a dining or hospitality setting.
• High school diploma or equivalent.
• Food Handlers Certification or ServSafe Certification.
• Strong leadership and organizational skills.
• Excellent communication and customer service abilities.
• Knowledge of food safety and sanitation practices.
• Ability to manage multiple tasks in a fast-paced environment.

Nice To Haves

• Dining or hospitality supervisory experience in a senior living or healthcare environment.
• Training on the Heimlich maneuver.
• Certification in hospitality or dining room management.

Responsibilities

• Supervise wait staff and manage their performance to ensure courteous and efficient service.
• Monitor and improve residents’ dining experiences, promptly addressing concerns and special requests.
• Coordinate with the kitchen team so meals are served on time and meet residents’ dietary needs and preferences.
• Train new dining room staff on service standards, safety protocols, and resident interaction.
• Oversee dining room setup and cleanliness before, during, and after meal service.
• Ensure dining operations comply with health department regulations, food safety standards, and facility policies.
• Monitor dining room supplies, including utensils, tableware, and linens, and coordinate to maintain adequate stock.
• Build relationships with residents, seek feedback, and address issues related to dining services.
• Assist with organizing and supervising special dining events and functions.
• Provide resident-preference feedback to the dietary team for menu improvements.
• Assist with staff schedules, reports, and documentation of incidents or resident concerns.

Benefits

• Paid time off programs or paid leave hours, depending on FTE.
• Medical, dental, vision, life, and short- and long-term disability benefits for eligible FTE levels.
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with base pay based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift differential and on-call pay.
• Opportunity for annual increases based on performance.
• Employee well-being programs and career development programs.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED