Dining Room Supervisor
About The Position
At Resort Lifestyle Communities (RLC), the Dining Room Supervisor helps create an exceptional dining experience for residents and guests. The role is an active lead-server position during meal periods and is part of the community leadership team, contributing to the community’s culture, operations, and resident experience. The position supports RLC’s goals of happy employees, happy residents, full occupancy, and on-budget operations. The primary schedule is Monday through Friday, 11:00 a.m. to 7:30 p.m.; additional hours are required to assist with events and holidays. The role includes leading and developing the Server team, maintaining dining areas and related spaces, overseeing service quality, welcoming new residents, and collaborating with community leadership.
Requirements
- Must be at least 21 years of age.
- Previous service leadership experience is desired.
- Basic Microsoft Office skills, including Excel and Outlook, are required.
- ServSafe® Manager food safety certification, or ability to obtain it within 90 days of hire.
- Food Handlers permit as required by local ordinances, or ability to obtain it within two weeks of hire.
- Availability for the primary Monday–Friday schedule of 11:00 a.m. to 7:30 p.m., with additional hours for events and holidays.
Nice To Haves
- Previous service leadership experience.
Responsibilities
- Hire and onboard Servers in coordination with Community Managers and/or the Executive Chef.
- Train and coach Servers, support their development and growth, and ensure schedules align with the RLC Labor Model.
- Maintain dining room cleanliness, organization, and systems in accordance with the RLC Operations Guide.
- Monitor, stock, and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation, and presentation.
- Assign cleaning responsibilities and supporting tasks to Servers.
- Lead and monitor dining service quality to support resident and guest satisfaction.
- Welcome new residents following the RLC Orientation process.
- Ensure prompt retrieval of room service trays.
- Participate in community leadership meetings and collaborate with the team to address resident needs, plan events, and support business objectives.
Benefits
- Competitive compensation and benefits.
- Access pay anytime.
- $341 benefit stipend per pay period to apply toward health, dental, vision, life insurance, short- and long-term disability, HSA, FSA, LSA, accident and hospital indemnity, and legal and identity theft protection.
- Paid Time Off.
- 401(k) with employer match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
