Dining Room Supervisor

Alamar Senior Living • Lake Worth, FL

5d • Onsite

About The Position

The Dining Room Supervisor ensures the dining room is properly prepared and staff are ready to serve residents at every meal. The supervisor upholds department policies and procedures, builds relationships with residents, assists the Food & Beverage Director with department operations, and maintains ongoing team-member training. The role also supports a professional, clean, organized, and safe dining environment and ensures residents receive timely, high-quality service.

Requirements

• High school diploma or equivalent.
• Similar experience is preferable.
• Ability to work in a team environment and work flexible shifts.
• Full knowledge of local and state health, sanitation, and safety codes.
• Ability to operate kitchen equipment associated with dining room operations.
• Ability to train, mentor, and develop team members.
• Professional attitude and ability to take and give direction.
• Excellent leadership and organizational skills.
• Strong communication and listening skills.
• Ability to stand for extended periods.
• Ability to bend and reach.
• Ability to push, pull, and lift up to 25 pounds if necessary.
• Good physical and emotional health and freedom from communicable diseases.
• Background, criminal, and drug tests may be required; random drug testing may be required during employment.

Nice To Haves

• Similar experience is preferable.

Responsibilities

• Set up the dining room and ensure staff are prepared for each meal service.
• Ensure team members follow all applicable policies and procedures and appearance standards.
• Build relationships with residents, visit with them during meals, and provide a high level of service.
• Assist the Food & Beverage Director with department operations.
• Maintain ongoing in-service training and education for team members; conduct monthly training and provide daily or shift-based coaching and support.
• Maintain the professional, neat, and clean appearance of the dining room and private dining room.
• Perform dining room server duties when servers are absent.
• Check the accuracy of the daily menu and report issues to the Food & Beverage Director.
• Ensure food is presented promptly and attractively, with appropriate condiments available.
• Maintain cleanliness, organization, and safety in the dining room and service and storage areas.
• Conduct weekly quality-assurance self-inspections of the dining room and related service areas and follow up with corrective actions.
• Coordinate dining room schedules with the Food & Beverage Director to provide adequate staffing within budget guidelines.
• Provide high-level service at Salus/Valeo and dining room special events.
• Respond to and resolve resident dining issues immediately.
• Attend resident council and food committee meetings and respond to resident suggestions, complaints, and comments.
• Apply progressive discipline to team members as necessary.
• Inform the Food & Beverage Director about needed supplies, dining room small wares, or equipment issues.
• Ensure potential meal-sale revenue is billed appropriately.
• Perform additional duties requested by the Food & Beverage Director.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Company-paid life insurance
• Voluntary disability benefits
• Paid time off
• Paid holidays
• 401(k) retirement savings plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED