Dining Room Supervisor

Touchmark•Georgetown, TX

3d•Onsite

About The Position

Touchmark at Georgetown is seeking a Dining Room Supervisor with a passion for hospitality and a knack for leading a team to create exceptional dining experiences for residents and guests. This role involves overseeing daily dining room operations, providing hands-on leadership, and ensuring high standards of service, food safety, and sanitation. The supervisor will lead, coach, and mentor the dining team, coordinate meal services, and collaborate with culinary leadership to support special events and address resident needs. The position primarily requires working evenings and weekends, with flexibility for holidays and special events. The ideal candidate is a positive, hands-on leader comfortable in a fast-paced environment, with strong communication and decision-making skills.

Requirements

Demonstrate a commitment to Touchmark's core values of hospitality, compassion, excellence, teamwork, and integrity.
Possess a high school diploma or equivalent.
At least one year of supervisory experience in a restaurant or dining environment.
Be a positive, hands-on leader who enjoys coaching, mentoring, and supporting team members.
Have strong communication, organizational, and customer service skills.
Ability to make sound decisions in a fast-paced environment.
Be comfortable leading daily team meetings, communicating service expectations, and helping coordinate staffing and dining room operations.
Be able to respond professionally to resident requests and concerns while maintaining a welcoming and positive dining experience.
Have an understanding of food safety and sanitation practices.
Be willing to learn about the unique dietary needs and preferences of older adults.
Have or be willing to obtain a Food Handler's Permit within the first month of employment, along with any required alcohol service certifications.
Be available to work primarily evenings and weekends, with some holidays and special events as needed.
Be able to lift and carry up to 50 pounds and remain on their feet for extended periods, with or without reasonable accommodation.
Be able to communicate effectively and maintain a patient, professional, and respectful approach when interacting with residents, families, team members, and visitors.

Nice To Haves

Additional hospitality training or education is a plus.
Experience in senior living is a plus!

Responsibilities

Ensure residents and guests receive warm, attentive, and personalized service.
Oversee daily dining room operations.
Provide hands-on leadership and support to the dining team.
Maintain Touchmark's high standards of hospitality.
Lead, coach, and mentor dining room team members.
Help team members develop customer service skills and maintain high standards of dining etiquette, food safety, and sanitation.
Coordinate meal services.
Communicate daily expectations to the team.
Ensure the dining room operates smoothly and efficiently.
Work closely with dining and culinary leadership to support special events.
Address resident needs and preferences.
Create a welcoming atmosphere where residents look forward to gathering and enjoying their meals.
Lead daily team meetings.
Communicate service expectations.
Coordinate staffing and dining room operations.
Respond professionally to resident requests and concerns.
Maintain a welcoming and positive dining experience.
Maintain a patient, professional, and respectful approach when interacting with residents, families, team members, and visitors.