Dining Room Supervisor

Touchmark•Georgetown, TX

About The Position

Touchmark at Georgetown is seeking a Dining Room Supervisor to help ensure residents and guests receive warm, attentive, and personalized service. The supervisor oversees daily dining room operations, provides hands-on leadership and support to the dining team, and maintains Touchmark’s hospitality standards. The role includes leading, coaching, and mentoring team members; supporting their customer service skills; and maintaining standards for dining etiquette, food safety, and sanitation. The Dining Room Supervisor helps coordinate meal services, communicates daily expectations, and ensures the dining room runs smoothly and efficiently. Working with dining and culinary leadership, the supervisor supports special events, responds to resident needs and preferences, and helps create a welcoming atmosphere. The position primarily involves evening and weekend work, with some holidays and special events as needed.

Requirements

High school diploma or equivalent.
At least one year of supervisory experience in a restaurant or dining environment.
Strong communication, organizational, and customer service skills.
Ability to make sound decisions in a fast-paced environment.
Ability to lead by example and coach, mentor, and support team members.
Ability to respond professionally to resident requests and concerns.
Understanding of food safety and sanitation practices, and willingness to learn about older adults’ dietary needs and preferences.
Have or be willing to obtain a Food Handler’s Permit within the first month of employment, along with any required alcohol service certifications.
Availability to work primarily evenings and weekends, with some holidays and special events as needed.
Ability to lift and carry up to 50 pounds and remain on feet for extended periods, with or without reasonable accommodation.
Ability to communicate effectively and maintain a patient, professional, and respectful approach with residents, families, team members, and visitors.
Commitment to Touchmark’s core values of hospitality, compassion, excellence, teamwork, and integrity.

Nice To Haves

Additional hospitality training or education.
Experience in senior living.

Responsibilities

Oversee daily dining room operations and provide hands-on leadership and support to the dining team.
Lead, coach, and mentor dining room team members and help develop their customer service skills.
Maintain standards of hospitality, dining etiquette, food safety, and sanitation.
Coordinate meal services and communicate daily expectations to the team.
Help coordinate staffing and dining room operations.
Work with dining and culinary leadership to support special events.
Respond professionally to resident requests and concerns and support residents’ needs and preferences.
Help create a welcoming dining atmosphere for residents and guests.
Lead daily team meetings and help ensure dining services operate smoothly and efficiently.