Dining Room Supervisor
About The Position
At Resort Lifestyle Communities (RLC), the Dining Room Supervisor helps serve seniors in a close-knit community guided by respect, honesty, kindness and compassion, and service excellence. The role is an active lead server during meal periods and contributes to the community leadership team’s culture, operations, and resident experience, helping create meaningful dining experiences for residents and guests. The primary schedule is Monday through Friday, 11:00 a.m. to 7:30 p.m. Additional hours are required to assist with events and holidays. The position includes hiring, onboarding, training, coaching, and supporting Servers; maintaining dining spaces and pantry operations; leading dining service quality; welcoming new residents; and collaborating with community leaders on resident needs, events, and business objectives.
Requirements
- Must be at least 21 years of age.
- Basic Microsoft Office skills, including Excel and Outlook.
- ServSafe® Manager food safety certification, or ability to obtain it within 90 days of hire.
- Food Handlers permit as required by local ordinances, or ability to obtain it within two weeks of hire.
- Flexibility to work the primary Monday–Friday, 11:00 a.m.–7:30 p.m. schedule and additional hours for events and holidays.
Nice To Haves
- Previous service leadership experience is desired.
Responsibilities
- Hire and onboard Servers in coordination with Community Managers and/or the Executive Chef.
- Train and coach Servers, support their development and growth, and ensure schedules align with the RLC Labor Model.
- Maintain dining room cleanliness, organization, and systems in accordance with the RLC Operations Guide.
- Monitor, stock, and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation, and excellent presentation.
- Assign cleaning responsibilities and supporting tasks to Servers.
- Lead and monitor dining service quality to support resident and guest satisfaction.
- Personally welcome new residents following the RLC Orientation process.
- Ensure prompt retrieval of room service trays.
- Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support business objectives.
Benefits
- Competitive compensation and benefits.
- Access your pay anytime.
- $341 benefit stipend per pay period to apply toward health, dental, and vision coverage; life insurance; short- and long-term disability; HSA, FSA, and LSA; accident and hospital indemnity; and legal and identity theft protection.
- Paid Time Off.
- 401(k) with employer match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
