Dining Room Manager
About The Position
Three Oaks Senior Dining is seeking a collaborative, forward-thinking leader with a passion for hospitality and innovation to join their team. This role is ideal for individuals who thrive in a dynamic environment where personal connection, high standards, and meaningful service are essential. The ideal candidate will lead with integrity, inspire excellence, and be driven to elevate the dining experience in senior living. This is a highly collaborative role that requires the ability to manage multiple priorities, work across departments, and engage with diverse stakeholders—all while delivering exceptional experiences to residents and guests alike.
Requirements
- High school degree or equivalent
- FOH and catering supervisory experience required
- Working knowledge of applicable federal, state and local regulations
- Ability to instruct, direct and lead dining room staff
- Must relate well to employees, residents and visitors
- Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- Is proficient in computer skills and report management experience
- Ability to give full attention to what other people are saying, to actively look for ways to help people, and to be aware of others' reactions and understanding why they react as they do
- Knowledge of the principles and practices within the food profession is required; this includes experiential knowledge required for management of people and/or problems and excellent oral, reading and written communication skills
- Ability to adjust actions in relation to others' actions, to monitor or assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Must comply with any dress code requirements
- Must be able to work nights, weekends and some holidays
Responsibilities
- Collaborates with Executive Chef in menu development, special creations, dining hours, etc.
- Manages and arranges dining room reservations and seating
- Supervises dining room staff in the preparation for meals, including setting tables with dinnerware and decorations
- Ensures residents and guests are greeted in a timely and cordial manner prior to mealtime
- Assures comment cards are accessible to residents and guests at all meals – collects customer satisfaction cards, addresses questions/concerns and reviews comments with the Director of Dining Services
- Works with the Resident Focus Group meetings for menu development and updating services
- Assists with catering and special functions food production
- Coordinates independent living resident meal accounts with the Director of Dining Services
- Assures maintenance of a clean and sanitary work area in compliance with established guidelines though daily inspections of work areas, dining room and pantry area
- Enforces dining services department cleaning schedule
- Makes recommendations to the Director of Dining Services regarding the recruitment, training, and supervision and implementation of corrective action for department staff
- Responsible for the completion of all required record-keeping related to these processes
- At least annually, evaluates job performance of dining room services personnel
- Prepares dining room personnel schedules within budgetary guidelines, providing adequate staff to assure quality meal service
- Conducts regular staff meetings with all shifts for purposes of planning, coordinating and implementing policies and procedures regarding quality resident dining services
- Assist in training of staff to include but not limited to: HACCP, sanitation, and customer service
- May perform other duties and responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
