H2B - Dining Room Attendant/Busser

Omni Hotels & Resorts•Hot Springs, VA

3d•Onsite

About The Position

The Dining Room Attendant/Busser maintains high standards of guest service by completing busser duties quickly, efficiently, and professionally. The role supports dining-room operations by keeping tables, service areas, equipment, and supplies clean, stocked, and ready for guests. The attendant assists servers and transports prepared food from the kitchen to the dining room while following food-handling practices and resort service standards. The position works in the hotel interior, dining room, and restaurant kitchen, with occasional travel around the resort property as needed. It involves exposure to cleaning chemicals, food, and beverages. The schedule varies according to resort needs and may include nights, weekends, and holidays.

Requirements

Unexpired Food Handler and TIPS credentials, or ability to obtain them upon hire.
Ability to communicate clearly and pleasantly with guests, members, management, and coworkers in person and by telephone.
Ability to work in a fast-paced environment and multitask.
Ability to work flexible shifts, including nights, weekends, and holidays.
Ability to stand and walk for extended periods or an entire shift.
Ability to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

Maintain regular attendance in accordance with Omni standards and the resort's scheduling needs.
Maintain a professional appearance and wear the required attire or uniform and name tag.
Provide friendly, professional service to members and guests while following proper service steps.
Wipe down service trays daily using fresh sanitizer water.
Bus tables.
Stock supplies and maintain a full ice supply for side stations.
Put away delivered products.
Transport prepared food from the kitchen to the floor in a timely manner.
Keep expo food items covered and dated, and discard expired items.
Set tables with clean, pressed linen, china, silverware, and glassware.
Keep furniture and floors clean and arranged according to specifications.
Assist servers during operating hours, including refilling guest drinks, to meet business demands.
Remove extra place settings.
Inspect and clean coffee makers and urns, cappuccino and beverage machines, trays, dishware, silverware, and glassware.
Maintain familiarity with menus and knowledge of beverage offerings.
Wear gloves whenever handling food.
Maintain knowledge of the resort property.
Attend department meetings and required training.
Perform other duties assigned by management.